IT Engineer I

Job DetailsLevel ExperiencedJob Location Des Moines Corporate Office – Des Moines, IADescription

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s “Best Workplaces for Women.” BH was also ranked in 2018 and 2020 as one of the “Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 13 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Position Summary:

Under direct supervision an IT Engineer I is responsible for contributing to design and implementation of information technology systems. Exhibits strong commitment to architecture design and security best practices to ensure high availability of infrastructure and applications. Works across teams to deliver solutions to meet business needs and ensure efficient operations. Displays an enterprise and future looking view when assessing solutions. This will be a hybrid position, the candidate will need to report to the Des Moines, IA Corporate office 3 days a week.

Essential Job Functions:

• Contributes to architectural design of information technology across teams and systems.
• Ensures the security of data and high availability of systems is part of system design.
• Completes installation and configuration of systems to meet defined requirements.
• Collaborates with team members on a consistent and timely basis.
• Ability to use an enterprise view when designing solutions.
• Ability to provide escalated support for information technology systems.
• Follows project execution plans.
• Work with third party vendors and service providers.
• Other duties as assigned

Minimum Qualifications/Skills:

• Bachelor s degree in technology related field or 6-8 years experience in field or related area
• Knowledge or study in one or more of the following areas:

• Ability to engage in all phases of the project lifecycle
• Excellent time management skills; ability to prioritize work functions
• Ability to lead, mentor and train
• Ability to handle multiple tasks and thrive in a fast-paced environment
• Ability to effectively communicate technology infrastructure, processes, procedures and policies to stakeholders
• Maintains up-to-date knowledge of technology changes and trends
• The ability and means to travel up to 5% locally, overnight, in specific regions or states via automobile and airplane may be required.
• Ability to work as needed, on-call, to assist with emergencies
• Excellent customer service, timely response and customer focus skills
• A positive, team-oriented attitude
• Ability to work with a diverse group of people in a collaborative environment
• Familiar with standard concepts, practices, and procedures
• Relies on experience and judgment to plan and accomplish goals

Work Schedule:8am-5pm, Monday-Friday, or as needed to meet business needs; may require working hours outside normal business hours for on-call emergencies.

Physical Requirements/Environment:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds.

This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.

The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Equal Opportunity Employer. Drug Free workplace. Employment is contingent upon successful completion of a background check and drug screen