Workplace Concierge

Job Title

Workplace Concierge

Job Description Summary

Job Description

The Workplace Concierge role is responsible for delivering exceptional workplace experiences and service to residents, guests and the community, ensuring qualitative customer outcomes are realised. The workplace concierge must ensure they liaise professionally and appropriately with visitors, suppliers and internal Cushman & Wakefield stakeholders at every interaction.

This is a fixed term contract role commencing in August finishing in late January. The successful candidate will be required onsite 5 days per week at our O’Connell Street office in Sydney.

About The Role:

• Ensure that all visitors/contractors and employee are greeted in a professional welcoming manner
• Request visitor complete required sign in documentation and issue passes accordingly
• Provide effective and high-quality delivery of services
• Sort incoming mail as required and notify Workplace Manager of any suspicious looking packages
• Upon receiving an employee request for a locker, check availability in the system, allocate requestor profile to locker in the system and issue access to the locker
• Upon receiving an employee request for storage, check availability in the system, allocate requestor profile to storage in the system and issue access to storage
• Ascertain the meeting/booking/event details from the employee and set up in the system
• Confirm details with the employee, book vendors (if required) and on day of the booking set up rooms as per requirements
• Organise onboarding packs for new starters
• Management of kitchen area ensuring cleanliness, availability of free issues and maintaining order
• Provide support to Job Support team members to ensure task/routine is completed daily

About you:

• Strong reception or hospitality/customer service background
• Basic to intermediate Microsoft Office Suite
• Professional verbal and written communication skills
• Ability to work independently and with initiative
• Ability to multi-task and prioritise effectively, ensuring deadlines are met

Why join Cushman & Wakefield?

We’re committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That’s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community – it means we go way beyond than just talking about it – we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.