Workplace and Facilities Coordinator

Job Title

Workplace and Facilities Coordinator

Job Description Summary

Immediately available role for a customer focused, service orientated professional to play a pivotal role in creating an amazing workplace experience on a key client site.

Job Description

As the Workplace Coordinator you will deliver a range of on-site facilities and workplace services, ensuring a responsive, welcoming, and authentic experience to the client’s staff & visitors at our client’s premises. Our Workplace Coordinators have a focus on anticipating needs, presenting a professional and approachable image, and delivering prompt and positive action which makes every interaction simple and effective to deliver an exceptional workplace experience. You will ensure the smooth running of our client(s) offices.

Direct, manage and control the implementation of the workplace strategy for the clients portfolio, as well as manage operations in order to ensure standards of quality and business profitability to Cushman & Wakefield, following direction and policies from Cushman & Wakefield.

About the role:

• Ensure that Cushman & Wakefield is strongly represented and make sure that all work is of the highest quality
• Integrate within the clients business to understand their workplace experience, identify areas for improvement and innovation
• Proactively builds rapport with clients (at the respective level), and ensures to meet their needs to minimise escalations
• Work with key stakeholders to engage with client employees, identifying strategies to encourage staff back into the physical workplace
• Office management
• Meet & greet visitors and advise host of their arrival
• Ensure all guestsvisitorstradespeople sign in and register pursuant to site guidelines
• Manage site operations to ensure continuity of property services with minimum disruption to the client’s business operations.
• Conduct property inspections and audits involving the review of property operations to ensure cost effectiveness is maximised.
• Health & Safety support

About You:

• Prior experience in workplace services, either through Concierge or Workplace Coordination roles
• Ability to demonstrate a sense of urgency when undertaking work
• Excellent written and oral communication skills together with strong interpersonal skills.
• Strong Customer Service skills
• Creative thinking mindset, able and willing to contribute ideas relating to the planning of workplace events
• Excellent written and oral communication skills together with strong interpersonal skills.
• The ability to be a team player and individual contributor as required.
• An ability to prioritise effectively and ensure deadlines are met.
• An energetic, self-motivated personality with a curious nature and interest in learning.
• High levels of integrity and a strong understanding of confidentiality.
• Basic to intermediate Microsoft Office Suite

This is an excellent opportunity for someone interested in forging a career within the workplace management/facilities services sector. You will be provided with ongoing training and development opportunities which will aid in you progression to more senior roles within the business in the future.
Our current Cushman & Wakefield Workplace Policy stipulates that access to all Cushman & Wakefield controlled Workplaces will require you to be fully vaccinated against COVID-19, with limited exceptions

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.