US Property Transitions Coord

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US Property Transitions Coord

The Property Transitions Coordinator’s primary responsibilities include coordinating and managing the transitions of new and existing properties for Greystar. They are responsible for managing the transitions inside an automated platform in Salesforce called PTP (Property Transition Process). The PTP provides an environment that contains all transition tasks, documents, data, and timelines; all of which are overseen by the Property Transitions Coordinator who ensures transition-related tasks are being met successfully.

JOB DESCRIPTION

  • Responsible for setting up transitioning properties in Salesforce PTP system and all other required action. Coordinates and schedules transitions for thorough and timely completion. Scheduling training calls with PTP roles and confirming throughout process the transitions team support role. Also manages the setup and closure process regarding national accounts for transitioning property.
  • Communicates through welcome/informational e-mails, follow-up calls to new properties ensuring that they have the knowledge required and questions and concerns answered while also responding to questions from operating leadership and corporate department heads.
  • Foster and maintain relationship with respective regional Project Leads, holding quarterly group and individual calls. Interacting with various departments to ensure smooth changes and processes are understood and followed.
  • Provides status updates to the property transitions manager on a regular basis and as requested. Reports on the success of the process, participates in the ongoing process improvements through review and feedback, and maintains relationships with their regions associates and properties.
  • Maintaining the Helpdesk queue and email inbox responding to tickets/requests.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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