Transition Analyst

Job Title

Transition Analyst

Job Description Summary

The TQC Transition Analyst is responsible to onboard newly awarded property management assignments in assigned regions. The Analyst supports Property Management (PM) with Yardi, K-1, and special projects while providing a high level of customer service.

Job Description

POSITION PURPOSE

The TQC Transition Analyst is responsible to onboard newly awarded property management assignments in assigned regions. The Analyst supports Property Management (PM) with Yardi, K-1, and special projects while providing a high level of customer service.

ACCOUNTABILITIES

May be responsible for one or more of the following:

* Plan and analyze all phases of onboarding newly awarded property management assignments with minimal guidance and/or supervision using department tools

* Assist City Leads and support staff with K-1 notification process and monitor notifications for accuracy and timeliness

* Analyze and facilitate communication among Property Managers, Client Accounting, Corporate Accounting, Human Resources, IT, and clients involved in the property transition

* Setup new properties in applicable databases with 100% accuracy

* Execute and perform all lease administration with assistance from Lease Administrators and/or Interns

* Track receipt and complete abstract of Property Management Agreements

* Serve as trainer and mentor to Lease Administrator Interns

* Maintain and manage target date-driven Transition Checklist that itemizes all aspects of a property transition

* Track and ensure completion of all property transitions using the Transition Tracker and other tools

* Update and maintain property and tenant information in databases to ensure accurate and efficient data

* Generate, analyze, and interpret various reports needed by the property management staff

* Train property management staff on various software platforms (Yardi, K-1, SharePoint, Office 365) and company policies and procedures

* Attend weekly Analyst meetings to provide updates of all transitions to the department and Managers

* Provide recommendations and solutions to the property transition process and lease data to meet the needs of the asset, client, and manager

* Maintain positive working relationships with fellow support groups and City Leads for all assigned markets

* Establish and maintain recurring market calls with City Leads and support staff

* Collaborate with Property Managers to obtain client/tenant information, analyze and interpret tenant leases, field questions, make recommendations, establish solutions, and resolve issues

* Maintain and complete department tools to include the Value Add Lease Discrepancy Tracker and Time Tracker

* Develop transition process improvement initiatives and create documentation of processes

* Lead and execute special projects as needed

* Maintain expertise and resolve all PM issues and questions around monthly Compliance Scorecard data

MINIMUM REQUIREMENTS

* Bachelor’s degree and 3+ years of relevant experience or any similar combination of education and experience

* Experience in commercial real estate and basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations is favorable

* Proficiency with Microsoft Office products, including Word, Excel, and Outlook

* Thorough knowledge of Yardi to include lease administration is a bonus, but not required

* Ability to understand, interpret, and abstract complex real estate terminology and documents

* Effective and efficient time management skills

* Detail oriented, organized, and thorough

* Proven record of providing excellent internal and external customer service

* Excellent interpersonal skills with high initiative, flexibility, and team approach to work

* Excellent oral and written communication skills

PHYSICAL REQUIREMENTS

* Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours

* May involve periods of standing, such as operating at a copier/fax/scanner

* Regularly required to talk, hear, and use hands and fingers to write and type

* Ability to speak clearly so others can understand you

* Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

* Ability to observe details at close range

The above-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.