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Supplier Support Engagement Specialist
JOB DESCRIPTION
1. Complete and resolve Service Desk requests, and incidents (with the timeframe/goals established by the department). Supports standard property, user, and supplier attribute updates, and routine daily/weekly tasks.
2. General knowledge of supplier compliance policies and procedures and enforces adherence to policies, and troubleshoots workflow issues. Collects details for reported system issues, and effectively communicates to Engagement Specialist I & II.
3. Add, edit, and deactivate user credentials as needed, for tasks not supported by the Level 1/GS India teams.
4. Performs basic audits, and data entry related to planned and unplanned projects and tasks. Uses, updates, and recommends standard responses for common requests or issues.
Knowledge, Skills, Abilities:
* College degree in Information Systems or related field, and/or equivalent experience preferred.
* Two or more years of demonstrated ability working on software support/implementation projects, development activities, and overall database administration.
* Employment history that demonstrates the application and usage of an accounting and financial background sufficient to comprehend basic accounting principles.
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.