Strategic Innovations Business Analyst

Job DetailsJob Location Dallas Regional Office – Dallas, TXRemote Type Optional Work from HomeJob Description

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s “Best Workplaces for Women.” BH was also ranked in 2018 and 2020 as one of the “Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 13 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Position Summary:

Responsible for assisting the Director of Strategic Innovations in implementing policies, vetting software and discovery of process modification. The Strategic Innovations Business Analyst will provide technical and analytical support through research, data collection and interpretation of information relating to key strategic initiatives and departmental goals. This individual will aid in one or all areas of applications programming that includes testing, design and analysis, as well as formulation of best practices for users of applications. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions:

• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan.
• Evaluates, recommends, and develops business process improvements and enhancements using, including creating documentation from concept through implementation.
• Analyze and document business rules, client needs and user stories in order to produce an accurate designed feature set to reflect business needs.
• Responsible for the interpretation and evaluation of business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Participates in the analysis, testing and deployment of application enhancements and implementations.
• Assisting in reviewing current internal policies related to innovative software programs. Providing research and feedback on updating the internal policy manual.
• Utilizing MS Office / Office 365 to help create and edit items such as spreadsheets, planning applications, word documents, power point presentations for onsite teams, regional leaders, executive leadership and clients.
• Assist in identifying and evaluating methods to increase utilization of core applications across the organization and assist with building momentum on communities where deficiencies are found.
• Provide accountability and follow up to external and internal partners assisting with specific tasks involving strategic initiatives and departmental goals.
• Proactively seek opportunities to broaden and deepen skill set, including engaging with likeminded companies / local apartment association network exploring similar technology in our community; to learn from and collaborate with other technology leaders who share a common vision of efficiency and property value add opportunities.
• Provide additional administrative support or other duties as needed.

Minimum Qualifications/Skills:

• A minimum of a two-year degree in business or other related field is preferred
• Minimum of two (2) years of experience in Multi-Family Property Management is required
• Familiarity with a variety of the field’s concepts, practices, and procedures.
• Proficient with Microsoft Products and Office 365 apps: Excel (spreadsheets), Word, PowerPoint, Outlook, Adobe.
• Highly organized and ability to efficiently direct your own workflow. Ability to prioritize and handle multiple tasks and projects concurrently.
• Ability to work in a team-oriented settingwith a diverse group of peoplein a collaborative environment.
• Demonstrated understanding of project management concepts, troubleshooting, problem-solving and training skills.
• Ability to work with clients remotely with or without remote assistance software.
• Strong organizational and communication skills.

Desired Qualifications/Skills:

• Project management skills and knowledge of project management best practices.
• Onsite office or maintenance experience in the Multi-Family Dwelling Industry.
• Objectivity in fact collecting and analysis of evidence collected

Work Schedule:8am-5pm, Monday-Friday, or as needed to meet business needs.

Physical Requirements/Environment:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job generally operates in a professional office environment, but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds.

This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.

The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen.