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Senior Service Supervisor – Lakeshore Pearl, Waterloo Flats, Azul Lakeshore
Working closely with the Community Manager and maintenance team, this role will serve as the liaison between HVAC and MEP contractors and will facilitate/coordinate capital projects.
JOB DESCRIPTION
1. Leads on-site maintenance staff in the diagnosis of problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wailing, exterior structure, and appliance. Schedules preventative and floating maintenance, if applicable.
2. For assigned sites, manages all vendor/contractor scheduling and project/work coordination (includes, but is not limited to, recurring contract management, ad-hoc repairs, etc.).
3. Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.
4. Works in close coordination with Regional Maintenance Managers (RMM) for the scheduling and completion of RMM inspections.
5. Works in close coordination with Capital Projects Group when necessary (and if applicable) to ensure capital projects at assigned sites are properly scheduled and assists with the completion of capital projects in a timely manner.
6. Develops contract renovation schedules, monitors progress, and holds contractors accountable to strict production schedules.
7. Orders project related materials within budget guidelines; maintaining accurate documentation of each ordered item.
8. Maintains constant communication with community managers, providing daily project updates.
9. Ensures all contracted duties adhere to a detailed scope of work.
10. Inspects vacant units and inventory work to be performed adhering to the renovation/rehabilitation process.
11. May participate in negotiating pricing for all contracted work, including change orders, to stay within or below budget.
12. Responsible for the renovation of units which could include but is not limited to carpentry, plumbing, electrical, repairs, cleaning and painting. Ensures compliance with all safety regulations including but not limited to the use of a back brace, safety goggles, ad gloves as appropriate while renovating units.
#LI-MR1
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Robust Benefits Offered for Full-time Team Members:
Medical, Dental, Vision, Life
401(k) with Company Match (eligibility required)
Short-term & Long-term Disability
Critical Illness/Accident/Hospital Indemnity Plans
Employee Assistance Program
Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.