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Senior Property Manager
Job Title
Senior Property ManagerJob Description Summary
The Sr Property Manager reports to the Regional Lead and is accountable for the effective day-to-day management of tenant relations and various management functions (daily operations, administration, security, specialty leasing, marketing and all related reporting).Job Description
- Prepares, monitors and controls the Annual Operating Budgets to ensure that resources are utilized effectively, and operational needs and objectives are met.
- Maximize operating cash flows through leasing and specialty leasing programs by supporting and assisting departments where needed.
- Assisting in the management of capital planning through ongoing reviews of the building and all related equipment and improvements to reduce the owner’s exposure to irregular cash requirements.
- Ensure recruitment, development and motivational programs for all personnel with particular emphasis on department heads and administrative personnel.
- Management, through Department Heads, of administrative, marketing, operations, security, specialty leasing and customer service personnel;
- Monitors and approves marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness (ie. Increased foot traffic and sales)
- Ensure tenant meetings and customer service programs are in place to document/respond to tenant and customer inquiries and complaints.
- Develop relationships with municipal and provincial persons and be the property’s representative on appropriate committees and organizations.
- Foster relationships with local industry and BOMA members to maintain awareness of competitor activity and/or potential assets for purchase.
- Ensure that all operations are conducted with a view to securing and further developing owner investment;
- Ensure that all personnel are conducting their responsibilities in accordance with company policy and governmental requirements; including applicable Health & Safety legislation.
- Other duties and projects as required.
SKILLS & EXPERIENCE REQUIRED:
- Minimum of five (5) years of retail/office management experience and relevant post secondary
- Excellent leadership and communication skills; experience in managing a team of professionals, including employees and contractors;
- Industry designations (CPM, RPA or CSM) or in process;
- Strong attention to detail and organizational skills;
- Be self-motivated, diplomatic, innovative and able to accept challenges;
- Strong computer skills with a proficiency in all Microsoft Office programs & Excel
- Able to work in a ‘Team’ environment;
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