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Senior Manager – Property
Job Title
Senior Manager – PropertyJob Description Summary
1. Focus Area: Property Manager’s role is more holistic and encompasses various aspects of service delivery, including tenant relations, property maintenance, lease management, and financial management.Job Description
- KRA
1. Focus Area: Property Manager’s role is more holistic and encompasses various aspects of service delivery, including tenant relations, property maintenance, lease management, and financial management.
2. Interpersonal Skills: PM requires exceptional interpersonal and communication skills as they interact with a wide range of people – from tenants to contractors to higher management and with customers. While these skills are also important for a Technical profile shared by you, their role seems be more internally focused and require less frequent interaction with diverse stakeholders.
3. Regulatory Knowledge: Property Managers need to have a thorough understanding of real estate laws, property regulations, and compliance requirements. Also need to be aware of certain regulations, particularly in areas like security, soft services, and service delivery.
4. Customer Service: Property Managers are typically on the front line of customer service and need to excel at addressing tenant issues, complaints, and requests in a timely and satisfactory manner. Technical Managers, while they also deal with problem-solving, usually don’t have customer service as their primary responsibility.
5. Financial Management: Property Managers will also financial tasks such as cost optimization, budgeting for property maintenance, and financial reporting related to property management.
6. Vendor Management: PM should be able to deal with multiple vendors for various services like cleaning, maintenance, and security. The relationship building and management of these vendors is a significant part of their role. While a Technical Profile may also deal with vendors, it’s typically limited to technology services or products.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
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Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
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Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.