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Senior Facilities Manager
Job Title
Senior Facilities ManagerJob Description Summary
The Senior Facilities Manager provides professional FM Management Services to CTTG and oversees the management of subcontracted services to deliver a continuous focus on customer service.Job Description
The Senior Facilities Manager provides professional FM Management Services to CTTG and oversees the management of subcontracted services to deliver a continuous focus on customer service.
The Senior Facilities Manager, with support from the Account Director, is also responsible for ensuring Cushman & Wakefield meets the requirements of the performance management framework and associated KPI’s and works in alignment with the proposed Governance structure. They are also responsible for ensuring all WHS and compliance requirements are met in relation to the tenancy.
The Senior Facilities Manager will ensure that there is continuous collaboration between the streams of all CTTG (and its associated agencies) and C&W stakeholders to provide seamless service delivery.
About The Role:
- Financial management of budget, forecasts and actual results for the site and per agency
- Monitor and review financial and service delivery performance for both scheduled and ad-hoc maintenance works
- Lead a customer service culture and actively engaged team to ensure client commitments and communication requirements are met at and above the expected level
- Client and supplier relationship management through regular meetings and reporting
- Lead the day to day operations of the team and build a strong relationship with CTTG
- Identify hazards and conduct risk assessments for the tasks associated with the contract
- Overview the control, induction and supervision of Subcontractors and Third Party Suppliers
- Contractor governance for material suppliers
- Management of procurement activities, in conjunction with C&W central procurement, ensuring CTTG guidelines are followed
About You:
- Previous experience with Hard and Soft Services Facilities Management at a managerial level
- Strong reporting and administration background
- Ability to work in a team or be self-driven when required
- Strong verbal and written communication skills
- Intermediate Computer Skills; JDE or Converga experience desirable
- Experienced in meeting external and internal client needs consistent with service level agreements
- Demonstrated ability to lead, manage and influence business relationships in a positive direction
Why join Cushman & Wakefield?
We’re committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That’s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community – it means we go way beyond than just talking about it – we live it. If you want to live it too, join us.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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