Senior Director, Construction Claims

Leads all phases of the claims process from intake, oversight of our Third-Party Administrator claims adjuster, overseeing in the General Liability Construction insurance claims including but not limited to litigation, settlement, and/or trial, and consults and/or participates in negotiations, conferences, and mediations with Third Party Administrator claims adjusters, outside legal counsel, coverage counsel, internal stakeholders, and other involved parties.

JOB DESCRIPTION

• Ensure efficient handling of any/all claims. Build, maintain and manage relationships with claims adjusters, insurers, outside legal counsel, and other claims-related parties.
• The ability to oversee and direct the handling of portfolio of high severity, specialized, complex and unique claims as well as construction site accidents, construction defect type claims
• Manage litigated cases including referring to counsel, establishing a litigation plan and legal budget, and providing settlement authority pursuant to delegated authority.
• Oversee the administrative aspects associated with all construction litigation.
• Ensure all incidents and related items such as photos, statements, videos, and other relevant documents are collected and stored. Stay involved in “severe” or “high priority” incidents.
• Escalate high-priority or emergency concerns to appropriate Sr. Director of Global Claims
• Assist in implementation and ongoing maintenance and enhancement of the RMIS system.
• Partner with claims adjusters to facilitate the claims process through to closure.
• Partner with broker claims advocates.
• Do an excellent job of managing internal and external communications related to incidents.
• Negotiating settlements within provided settlement authority.
• The ability and understanding to analyze risk transfer options and/or insurance priorities (e.g., time of risk).
• Analyzing coverage and detailed reservation of rights and/or coverage declination letters.
• The position may require some travel for training, mediation, and/or trials.
• Performs other duties, as necessary.

Senior Director Construction Claims will have the following education and experience:

• Bachelor’s Degree.
• Minimum 10 years claims handling experience, with at least 4 years focusing on Construction Claims
• Familiarity with multiple states’ statutory requirements regarding construction claims handling requirements.
• Experience with OCIP/ROCIP coverage
• Familiar with RMIS systems, Origami
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Word, Excel, and Outlook.
• Flexibility for occasional business travel.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.