Resident Services Coordinator – Cedar Park

Company Overview

In 1986, Asset Living was founded with a vision to serve communities better. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Today, weâ™re honored to be a valued partner to customers and communities throughout the United States. Asset Living manages a portfolio consisting of 100,000+ units and 133,500+ beds.  Weâ™re a company dedicated to growing communities. It starts with the community weâ™ve created at Asset. Asset is a team of diverse backgrounds, unique ideas, and distinct personalities. Together, there are no limits to what we can accomplish. Asset is not just another jobâ“itâ™s a life-changing opportunity to find your passion, reach your goals, and work alongside the most driven team in real estate. Join us today!

Resident Services Coordinator

The Resident Services Coordinator is responsible for overseeing all aspects of resident relations, activities, and communication, and community outreach. The Resident Services Coordinator works closely with the Community Manager to develop and maintain a residential environment conducive   to the overall success of the property. The Resident Services Coordinator serves as a representative of the  community office.

Essential Duties & Responsibilities

• Resident Relations Management
• Develop and plan property-related services/programs in collaboration with staff and residents and other housing agencies.
• Coordinate Monthly newsletters and implement educational programming model for social events.
• Oversee new and existing resident community outreach and community development.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Personnel Management
• Assist Community Manager in use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Assist Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.