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Resident Services Coordinator
JOB DESCRIPTION
What we can offer you
Competitive hourly wage
Two weeks’ vacation accrual time, 4 additional personal days, 10 Sick days, and 10 paid holidays
Excellent benefits package including medical, dental, vision, disability insurance
Retirement savings with a 401(k) and company match
Opportunities for growth, advancement, and opportunities to relocate to another Greystar property
Employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities.
What your day might look like
Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
Schedules activity center or clubhouse rentals maintains the contract on any such rental and collects applicable fees.
Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
What we are looking for
Previous event and program planning experience
Proficient in MS Office Suite
Excellent communication skills; ability to read, write and communicate effectively
Strong organizational skills with high attention to detail
What sets us apart
Our focus on people, genuine relationships and shared values
A company culture that embraces going beyond expectations in everything we do
Global leader in rental housing, providing amazing, long term, career opportunities
Robust training and development programs for all positions
Diverse and inclusive culture
Greystar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Greystar will consider for employment qualified applicants with arrest and conviction records.
For additional information; visit our website at www. greystar.com/careers
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.