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Regional Property Manager – Multi-Family
The Regional Property Manager is responsible for all operational aspects of an assigned portfolio whose size may include up to 7 properties / 1,500 units which makes up a âRegionâ. However, depending on complexity of portfolio and other responsibilities an RPM I may have a smaller or larger portfolio. The position directs and coordinates all activities of the properties in their portfolio to ensure that Monarch Investments financial and business objectives are achieved.
Essential Job Duties and Responsibilities:
• Manages the operational and financial responsibilities of a âRegionâ
• Operates within the financial guidelines (The Budget)
• Makes strategic changes to increase income, decrease expenses and grow net operating income
• Ensure that income is collected and Bad Debt followed up on in accordance with MIMG policy
• Complete thorough reviews of weekly, monthly, quarterly and annual operating and financial reports
• Ensure that properties operate within any applicable local, state and federal laws including OSHA (Occupational Safety and Health Act), Fair Housing, Landlord/Tenant regulation and other
• Ensure performance evaluations are being conducted on supervised staff
• Assist Property Managers in resolving employee issues concerning performance evaluations, employee disciplinary actions or other related basic employee management issues
• Travel throughout the region is required, as well as occasional travel to corporate office in Franktown, CO
• Ensures adherence to all Monarch policies and procedures by the Property Managers down through the teams including all forms, leases, and other documents deemed standard for MIMG.
• Work with Asset Manager to create and evaluate property budgets and performance goals
• Work with Asset Managers on evaluating capital needs and planning capital projects
• Responsible for monthly Move In and Renewal file audits
• Participates in hiring and screening of onsite staff including but not limited to Assistant Property Manager, Leasing Agents, Maintenance Supervisor, Maintenance Technicians, Porters, Housekeepers, Groundskeepers, Pool attendants and related contract employees to assist in essential job duties and responsibilities.
• Other duties and special projects as assigned
Other Duties:
• Oversee tenant renewals are being captured at the highest rates possible
• Oversee properties are leased at or above market occupancy and rent levels based on owner guidelines
• Oversee all property marketing is current, accurate, relevant, legal and at its greatest effect
• Oversee employee requests or complaints are responded to in a timely manner
• Oversee physical property inspections including critical and curb appeal are performed monthly
• Monitor the progress of employee training and certification
Supervisory Responsibilities: Hire, manage, train, coach and terminate when necessary all Property Managers, Assistant Regional Managers and Leasing & Marketing Specialists within the assigned region. May include 5+/- direct employees and 50+/- indirect employees.
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