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Receptionist / Facility Coordinator
Job Title
Receptionist / Facility CoordinatorJob Description Summary
Job Description
What you will be doing:
- Spearhead hospitality training programs for onsite Cushman & Wakefield service teams.
- Help implement experience related guidelines, best practices, and standards for employees and cross-functional service teams.
- Continuously evaluate and identify innovative ways to streamline and enhance service delivery.
- Support the development of short- and long-term tactical plans and programs for the innovation of workplace amenities and services.
- Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are employee ready.
- Ensure complaints, questions, concerns and suggestions from employees are addressed and conduct follow-up, if needed.
- Provide White Glove” service to Executives and key Stakeholders.
- Responsible for delivering results related to all employee experience and customer satisfaction.
- Schedule and coordinate meetings/special events as requested
- Ensure office is stocked with office supplies and other required items to maintain the office
- Promote and foster positive relationships with occupants and owners and track service calls as required
You are:
- SPM / Diploma in Business or relevant field
- At least 2 years in a Customer Service or Receptionist role in a corporate work environment
- Customer oriented and problem solver
- Responsible, able to work independently and takes initiative
- This role will be based at Shah Alam, Selangor (at our client site)
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Company Updates
Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
Get Ready For A New Experience
Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
Connect With Us
Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.