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Quality and Compliance Manager
Job Title
Quality and Compliance ManagerJob Description Summary
Responsible for ensuring that all processes, products, and services meet the applicable standards of our organization. This includes implementing and maintaining compliance programs, analyzing data, and preparing reports. Maintaining quality and compliance metrics to measure performance and identify areas of improvement. Additionally, work with the engineering teams to review and recommend quality assurance processes, tools, and best practices.Job Description
Responsibilities include, but are not limited to:
- Ensure engineering team compliance with all established policies, and procedures and contractual obligations including proactive KPI/SLA monitoring and reporting
- Apply work-related data and analysis tools to engineering initiatives and special projects
- Support Cushman & Wakefield/Client leadership with design, development, and implementation of programs
- Support for engineering performance and consistency throughout the regions and shared resources
- Assist with development and implementation of innovation programs and processes to reduce costs, increase productivity and savings while contributing to cost savings goals
- Compile performance data for weekly team calls and other records necessary for periodic or one-off reporting
- Build successful relationships with client personnel – promoting confidence, forward planning, and best practices
- Champion a positive, transparent, and communicative work culture with all account dedicated and shared engineering personnel
- Partner closely with facility management, project management and other account business units such that all are operating as One-Team
- Document and maintain records related to EHS (Compliance), tracking and other programs as required.
- Special projects and other tasks/duties as assigned
Requirements
- 2 – 3+ years of experience in a related occupation
- Willingness to travel – 20%
- Proficient in Word, Excel and Google Suite programs
- Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems
- General comprehension related to mechanical systems
- Strong commitment to quality assurance and customer service
- Strong oral and written communication skills including the ability to communicate to all levels of management and willing to interface with a diverse customer base including technical and non-technical personnel
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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