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Property Transitions Manager
JOB DESCRIPTION
1. Responsible for maintaining process of gathering potential new business from the client services team and/or operational team members through communication and Salesforce process.
2. Responsible for maintaining up-to-date and accurate processes for the region in TaskRay/Salesforce PTP as well as providing feedback to national in regard to PTP SharePoint, Greystar Portal Property Transitions page, training material and all other supporting documents. This involves working with operations and support team leaders to confirm changes and updates to the process.
3. Works alongside operations team to continually develop and deploy new transition processes within the region.
4. Reports on the overall success of the process and system, participating in ongoing improvements through review and feedback. Also, creates and deploys reporting through Salesforce on PTP.
5. Mentors and supports the property transitions coordinators in the region while and managing the relationships and identifying opportunities for growth and structure for those team members.
6. Maintain a close working relationship with client services group to identify client needs and improve exterior view of transition process. Attend client calls as needed.
7. Initiates and maintains relationships with support service groups and all operational teams. Provides ongoing national account support by maintaining relationships with outside vendors and internal teams.
8. Works closely with the IT department to manage systems and tools used through the transitioning process. Participates is weekly development calls and manages the submission and closure of tickets related to Salesforce and Helpdesk.
9. Keeps management apprised of transition process and system updates on a regular basis through status updates and summary reporting.
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.