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Property Manager, Multifamily
Job Title
Property Manager, MultifamilyJob Description Summary
Job Description
Job Summary:
Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Property Managers are also responsible for building and motiving high performing teams to maximize the performance of the property.
ESSENTIAL FUNCTIONS:
* Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
* Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards.
* Track and evaluate advertising, and all client traffic.
* People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
* Marketing; driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
* Leading by example. Instilling, maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
* Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
* Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
* Maintain residents’ files in accordance with company’s standards.
* Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
* Manage and maintain all aspects of overall community budget and finances.
* Work with leasing staff to ensure that leasing/marketing goals are being met.
* Maintain positive relations with all community vendors, prospects, residents and team members.
Perform any other related duties as required or assigned.
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Company Updates
Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
Get Ready For A New Experience
Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
Connect With Us
Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.