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Property Administrator
Job Title
Property AdministratorJob Description Summary
POSITION SUMMARYPerforms the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
May be responsible for one or more of the following:
⢠Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
⢠Schedule and coordinate meetings/special events, as requested
⢠Assist in lease administration activities, including tenant contacts and insurance information; generate reports
⢠Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist Property Manager(s) in their efforts to ensure compliance with C&Wâs policies and procedures
⢠Prepare and code invoices for Property Managerâs approval
⢠Ensure office is stocked with office supplies and other required items to maintain the office
⢠Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
⢠Track and file contracts and insurance certificates; maintain follow-up system for expirations
⢠Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders
⢠Maintain the property purchase order system
⢠Maintain lease and contract files, as well as other files located within the property management office
⢠Promote and foster positive relationships with tenants and clients and track service calls as required
⢠Assist with monthly and quarterly management reports as well as annual budget preparation
⢠Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Customer Focus (internal and external)
3. Organization Skills
4. Interpersonal Skills
5. Initiative
6. Multi-tasking
IMPORTANT EDUCATION
⢠High school diploma/GED equivalent; Bachelor Degree preferred
IMPORTANT EXPERIENCE
⢠Customer service experience preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
⢠Proficiency in Microsoft Office Suite
⢠Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
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Company Updates
Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
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Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
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Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.