Project Manager

The Operations Process Team is responsible for process design, process improvement, program and project management. The projects and programs are large, cross-functional and cross-regional in nature and impact on-site team members and RPMs throughout US Property Management. The OPT is responsible for launching and coordinating pilots and if successful implementing the updated / new projects and programs.
This position is responsible for developing, implementing, and managing the execution of various specialized projects that support the achievement of multi-faceted organizational objectives. Additional responsibilities may include oversight of budgets, participation in plan development and direct or indirect reporting relationships depending on the project and functional area for which the incumbents reside. Incumbents in this role will partner with colleagues and management internal or external to the department to complete projects that streamline, enhance and/or integrate processes, procedures and actions that result in effective, efficient and/or compliant strategies and tactics.

JOB DESCRIPTION

Essential Responsibilities:

• Review and make recommendations on department or cross-departmental planning and design, may contribute in contract negotiations, providing project schedules and budget reporting to regional director.
• Provide direct or indirect supervision, coordination, and management of all aspects of project work; act as a liaison between different departments, groups and/or 3rd party contacts.
• May facilitate or directly conduct status report meetings with management team to facilitate communication of schedules and project coordination.
• Ensure any quality control measures or processes specific to the function are developed, implemented and/or conducted to ensure expectations are met.
• May create materials, outlines, schedules, procedures and other collateral materials required to effectively manage and execute on projects; may be involved with training or knowledge transfer activities to familiarize and prepare relevant parties for fulfilling any role they may have or impact of the project on them.
• Partner with other areas and functional groups that may require an understanding of each project.
• Act as the central point of contact and support for project initiatives engaging other groups as necessary for any additional administrative, functional or programmatic assistance and partnership and managing all phases of communications related to the project.
• May provide periodic updates and reports for functional groups, stakeholders, business partners, etc. as necessary
• Create and implement processes and tools for monitoring and project success; Assist in addressing and resolving issues and concerns that arise, as well as seek to provide assistance as needed to ensure a successful experience or ROI.

Other Responsibilities:

• Completes various human resources, financial, administrate, and other reports and analysis, and performs other duties as assigned or a necessary.

Organizational Responsibilities:

• Sets standards for and follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies and acts on areas for improvement by recommending and cost-justifying programs and initiatives that drive change, improve efficiency and effectiveness, and stimulate productivity.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Working Conditions:

• Incumbents work in a remote or hybrid environment (if located in Atlanta, GA, Charleston, SC, or Phoenix, AZ).

Physical Demands:

• Incumbents must be able to view computer screens, mobile devices, other electronic equipment, paper reports and journals for extended periods of time where visual strain may result.
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to ten (10) pounds independently and twenty-five (25) pounds with assistance
• Occasional (less than 10%) travel within the U.S. may be required to conduct user research, on-site meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Required Licenses or Certifications:

• Project Management training or certifications preferred.

Knowledge, Skills, Abilities:

• High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs in order to complete required reports and communication materials
• Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members
• Demonstrated proficiency in word processing, spreadsheet, property management (Yardi, One Site, Entrata) and database management programs in order to complete required reports
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information
• Proficiency in managing multiple timelines and projects simultaneously, setting priorities, and working with little or no direct supervision
• Project management experience within multifamily industry or relevant functional discipline experience preferred.
• Able to build and maintain productive and trusting relationships with team members and others with diverse backgrounds and personalities, objectively address and resolve issues, and promote a positive image of the company and its investment strategies and results.
• Excellent organizational and follow-up skills, ability to set and manage multiple priorities, and oversee detailed projects and other intricate plans.
• College degree in related field, and/or equivalent experience

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The salary range for this position is $80,000 – $100,000

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required)

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.