Operations Specialist – MFTE

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Operations Specialist – MFTE

This position will focus on MFTE compliance and providing support to our affordable properties as part of our regional operations team. MFTE experience is required; ARCH experience preferred.

Assists as needed with all on-site management functions including management of team members, marketing and leasing strategy, and daily activities, and resources of the property to achieve established budgeted financial and operational goals.

JOB DESCRIPTION

Assists in the due diligence and take-over process by completing file audits and unit inspections as well as conducting interviews and on-boarding processes.

Acts as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.

Works with on-site team to provide vendor and marketing outreach to generate Community awareness and qualified traffic.

Establishes relationships with preferred employers within the market.

Oversees resident function efforts, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.

Assists with establishing and implementing social media accounts, email templates, craigslist/free online advertising templates, websites and search optimization, and other on-line tools.

Conducts Focus Groups to identify housing needs and communicate potential new housing trends.

Monitors on-line rating and reputation management sites and assists on-site teams with response recommendations.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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