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Office Services Supervisor
Job Title
Office Services SupervisorJob Description Summary
Provides high level customer service and supervision over the Office Services and Reception function in a large corporate environment for a global professional services firm client.Job Description
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Supervise Office Associates and Receptionist.
- Train staff in work procedures and equipment operation.
- Assist with new employee orientation.
- Ensure all employee training (new hire, monthly cross training, etc.) is performed and standard.
- Administer employee discipline.
- Administer employee reviews and performance improvement.
- Resolve staff interpersonal conflicts.
- Maintain records and files.
- Prepare and write reports.
- Conduct periodic quality audits.
- Maintain volume activity metrics.
- All duties as assigned.
- Must assist in providing services in all service lines in addition to primary role.
JOB REQUIREMENTS & QUALIFICATIONS:
- Able to lift 50-75 lbs.
- Valid driver’s license
- High school diploma or equivalent (GED)
- Copier/fax/FedEx/postage machine knowledge
- Basic computer skills
DESIRED SKILLS:
- Ability to handle multiple tasks
- Good interpersonal skills
- Excellent customer service skills
- Excellent organizational skills
- Ability to work with minimal supervision
- Outstanding punctuality/attendance record
- Excellent driving record
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield
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