Office Services Supervisor

Job Title

Office Services Supervisor

Job Description Summary

We are currently looking for a career-oriented individual to help provide supervision of office support services. The On-Site Supervising Operating Associate’s primary focus is building relationships with our client while providing important office services support. In this position, you will be responsible for overseeing This position is responsible for the oversight of all office service that includes print, mail reception/hospitality, audio/visual, facilities and records management, as well as other general Office Services functions. To help you thrive, we provide a detailed onsite training program, an excellent support structure and a comprehensive benefits package.

Job Description

Supervisory Functions:*
* Supervise various staff including Office Associates and a Receptionist.
* Train staff in work procedures and equipment operation.

• Establish and maintain effective lines of communication with the client, management, and personnel regarding work schedules and both distribution and coordination of materials.
• Prioritize and manage all departmental activities in accordance with set procedures and schedules.

* Assist with new employee orientation.
* Ensure all employee training (new hire, monthly cross training, etc.) is performed and standard.
* Administer employee discipline.
* Administer employee reviews and performance improvement.
* Resolve staff interpersonal conflicts.
* Maintain records and files.
* Prepare and write reports.
* Conduct periodic quality audits.
* Maintain volume activity metrics.
*Copy Center / Mail / Office Services Functions:*
* Run high volume copy machines and performs binding and finishing work.
* Ensure convenience copiers are working properly, checking for quality via daily inspections. Clear paper jams and informs technicians of specific problems.
* Perform all repair service on customer copier equipment.
* Maintain records for management reports and inventories of supplies needed.
* Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculate charges for jobs performed and maintains some billing logs.
* Respond to and coordinates all service calls required by customer.
* May perform filing duties in conjunction with specific customer requests.
*QUALIFICATIONS* (Education, Experience, and Certifications)
* The ideal candidate will have basic Microsoft Office skills, a High School Diploma, or equivalent education.
* Three years of experience in Office Services / Mailroom supervisory role.
* Related Print/Copier/fax/Mail/FedEx/postage machine knowledge
* Must be able to lift up to 25lbs
*SPECIAL SKILLS:*
* Ability to handle multiple tasks
* Exceptional customer service skills
* Attention to detail
* Good interpersonal skills
* Excellent organizational skills
* Outstanding punctuality/attendance record
* Excellent driving record

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.