Managing Director, Multifamily

Job Description
PROPERTY NAME: Regional Office – Phoenix, AZ

SUMMARY

The Managing Director is the leader in charge of a specified sub-region of the operating region. The Managing Director shall assist and direct the Regional Property Managers in successfully attaining the company’s operational and financial goals while reinforcing the company’s customer service culture.

ESSENTIAL FUNCTIONS

The Managing Director will use diligence and make best efforts in executing the following responsibilities:

• Assumes overall responsibility for the day-to-day management of the branch offices within their sub-region.
• Participates in the development of the Regional Business Plan and constantly seeks to develop strategies for enhancing the economic performance of the region and company.
• Complies with all policies and procedures established by the company for the administration of the properties and the company.
• Maintains and staffs an office, which is open at least during normal business hours.
• Retains and trains qualified personnel at the corporate level. Supervises and evaluates the work of all personnel.
• Complies with the Federal Wage and Hour Act, the Occupational Safety and Health Act, the Workmen’s Compensation Act, and all applicable state and local statutes and regulations.
• Maintains and posts all licenses, permits, notices, and occupancy permits required by federal, state, and local governmental authorities.
• Establishes a methodical filing system for business correspondence, property information, and personnel administration.
• Submits written reports on the operations of the property to the Regional President on a defined basis in a format established by Cushman & Wakefield.
• Attends and participates in industry association meetings and seminars to keep up-to-date on trends and changing conditions in the marketplace.
• Cooperates in the completion of any other tasks that may be requested by the Regional President.
• Participates in the marketing of the company on a local and regional level as needed.
• Participates in the identification and pursuit of suitable acquisition candidates.
• Maintains a detailed knowledge of the primary market.
• Constantly seeks to identify strategies for increasing company income and reducing company expenses.
• Prepares a proposed annual budget of income, expenses, and capital improvement for submission to the Regional President for approval (as part of the Annual Business Plan).
• Administers the approved annual budget of income and expenses in accordance with all Company requirements. Monitors the status of the operating budget and determines necessary reductions or increases in allocations.
• Obtains written approval from the Regional President for all proposed expenditures in excess of the threshold established in the annual plan.
• Prepares monthly income and expense variance statements with collateral supporting documentation. Submits the required reports to the Regional President on an accurate and timely basis and in a format that meets the company’s specific requirements.
• Reviews all delinquent accounts and pursues any action required.
• Annually reviews all contractual services and re-bids appropriate services to assure the lowest possible cost.
• Assumes overall responsibility for overseeing the day-to-day management of all clients’ managed assets under the supervision of the sub-region.
• Implements action plans and strategies for maximizing property performance.
• Communicates with the Regional Property Managers at least weekly to discuss marketing, occupancy, budget conformance, personnel, capital improvements, and any other material topics.
• Communicates regularly with clients to ensure customer satisfaction with company’s services.

Job Requirements

SKILLS AND ABILITIES:

• Ability to move independent groups to accomplish business goals and exhibit strong interpersonal skills to successfully empower and lead subordinates
• Performance oriented and highly motivated to produce results, having demonstrated this trait in prior experience
• High degree of creativity, coupled with sound business judgment.
• Diplomacy personified; an aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers
• Computer literacy
• Excellent oral and written communication skills
• Knowledge of real estate management matters
• Knowledge of operational issues related to all asset types and knowledge of progressive management practices

EDUCATION /EXPERIENCE:

• An undergraduate degree with a major in a related field preferred
• A minimum of five years in portfolio operations consisting of 10,000 units or more preferred
• Experience in positions with progressively increased responsibility from property manager through multi-property management
• Sound understanding of real estate operations as it relates to management of individual assets, brokerage, office operations, personnel management, corporate budgeting and planning Must be detail oriented and able to focus with frequent interruptions

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:

• The following designations are preferred: CPM, CSM, RPA

SUPERVISORY RESPONSIBILITIES:

• Manages Regional Property Managers who manage property staffs, and Office Managers who oversee clerical support staff and the receptionist, and may participate in the management of the Regional Training Specialist.
• The Managing Director carries out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Interview, hire, and train employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

TRAVEL REQUIREMENTS:

• Ability to Travel within Regional and Nationally

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

* Ability to move independent groups to accomplish business goals and exhibit strong interpersonal skills to successfully empower and lead subordinates
* Performance oriented and highly motivated to produce results, having demonstrated this trait in prior experience
* High degree of creativity, coupled with sound business judgment.
* Diplomacy personified; an aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers
* Computer literacy
* Excellent oral and written communication skills
* Knowledge of real estate management matters
* Knowledge of operational issues related to all asset types and knowledge of progressive management practices, * An undergraduate degree with a major in a related field preferred
* A minimum of five years in portfolio operations consisting of 10,000 units or more preferred
* Experience in positions with progressively increased responsibility from property manager through multi-property management
* Sound understanding of real estate operations as it relates to management of individual assets, brokerage, office operations, personnel management, corporate budgeting and planning Must be detail oriented and able to focus with frequent interruptions, * Ability to Travel within Regional and Nationally