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Manager In Training – Edmonton, Canada
Position Summary:
Weidner Investment Services is committed to teamwork, through a spirit of honesty, trust and mutual respect. While this job description is complete, some responsibilities may not be specifically addressed. As Manager in Training (MIT), you are a driven individual with the willingness to learn all aspects of operating and maintaining a valuable multi-million-dollar asset in a fast-tracked approach. This role responsible learning and demonstrating skills needed to successfully lead a team and asset to financial success. A successful Manager in Training is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:- Learn to Consistently meet monthly income and expense budgets for the community
- Assist with performing pre-move out inspections with Service Manager, timely
- Learn to schedule timely completion of make-readies and service requests with maintenance staff and vendors
- Review monthly financial performance reports with onsite teams; learn to set strategy for meeting budget, revenue management, and expense control
- Learn to complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
- Learn to prepare, approve and sign accurate and timely payroll records; manage overtime except for an emergency
- Learn to manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
- Assist with interviewing and recruiting associates; mentor and develop all associates
- Prioritize leasing for all office associates daily and conduct tours as needed
- Learn to manage and negotiate all lease renewals in a timely manner and promote resident retention
- Learn to prepare and disseminate deposit accountings accurately and on time
- Learn to manage vendor relationships for best pricing, quality and service
- Assist with processing prospective resident applications and conduct new move-in orientations
- Learn to diligently ensure pool and spa maintenance is completed daily, when applicable
- Learn to manage and complete property improvements and preventive maintenance scheduled tasks, promptly
- Learn to process all resident, financial, analytic and reporting tasks for the community
- Maintain office and maintenance inventory and pay vendor invoices timely
- Monitor supplies and maintain equipment
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner s quality standards
- Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
- Accompany vendors to vacant and/or occupied units, as needed
- Assist with lease renewals in a timely manner and promote resident retention
- Ensure leasing office is clean, orderly, and professionally presentable at all times
- Create, store and maintain residential files, while ensuring strict confidentiality
- Collect revenues; including rents, deposits and fees
- Accept and document service requests; follow up upon completion
- Follow all company key logging and storing procedures
- Regular and effective communication with Area Director / Regional Director
- Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
- Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately
- Bachelor s degree in property management or related field or 7+ years of management experience, required
- Successful completion of the Manager in Training curriculum within 12 months
- Complete tasks in a safe and efficient manner
- Ability to work in a fast-paced environment with strong motivation to learn and contribute on a daily basis
- Experienced in Microsoft products (Word, Excel, PowerPoint and Outlook)
- Yardi and ADP experience preferred; Willing and able to learn new software programs
- Follow Weidner s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state, and federal laws
- Prompt, regular attendance; wear company dress code / uniform and maintain professional appearance at all times
- Work effectively and cooperatively in a team environment and/or independently
- Ability to work outside of normal scheduled hours as needed
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English; detail oriented, well organized
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Must have access to personal vehicle and/or reliable transportation, at all times
- Canada driver s license, vehicle and vehicle insurance must be valid and unexpired at all times
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