Mail Associate

Job Title

Mail Associate

Job Description Summary

This role embodies an exceptional customer service experience to the client/colleague/vendor in a corporate environment. Engage at the appropriate level to support contracted service lines to include mail/package sorting, delivery, and pickup internally. Accountable for support of most facilities services outside of the Mail Services functions. As a customer-facing role, business casual dress code is required.

Job Description

• Expected to expand capability to perform a broader range of mail services through cross-training by the responsible supervisor.
• Provides timely and accurate processing of all mail through the mail services work areas. Requires knowledge of employee mail locations, mail drops and department locations. Counts and verifies the mailing of all critical mail. Delivers accountable mail (express overnight mail, certified/insured/registered mail, packages) and obtains required signatures.
• Provides delivery and pick-up of mail, both interoffice, non-metered and incoming/outgoing metered US mail certified, insured, registered, and express overnight mail throughout the building and ensures the confidentiality of all material processed.
• Ensures the mail services areas are organized and that all mail is properly and accurately stored at the end of each day.
• Has basic knowledge of overnight courier service computer systems to receive and deliver parcels.
• Learn the international shipping processes
• Opens mail and conducts research as needed to determine what department the mail belongs to and arranges to have all rerouted mail redelivered by the building’s mail room.
• Make sure the mail services work areas are clean and organized.
• Expected to expand capability to perform a broader range of mail services through cross-training by the responsible supervisor.
• Compliance with safe work practices, including company safety rules and practices. Timely completion of assigned safety training.
• Able to work independently and within a team in fast-paced environment while maintaining excellent relationships with clients and team members and able to quickly adapt to changes.
• Ability to safely pickup and carry up to 50 lbs. for short distances
• Overtime may be required on short notice.

Qualifications and Experience Requirements

• High school diploma or equivalent of
• Written and verbal communication skills and the ability to interact effectively with all levels.
• Proficient in Microsoft Word and Excel and capable of learning other related software systems.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.