MAC Manager, Global SME

Job Title

MAC Manager, Global SME

Job Description Summary

This position is responsible for space planning and move management across a designated portion of the client’s portfolio. This includes the management and oversight of occupancy and utilization analysis, support of site strategy solution development, recommendations for executable planning solutions and accurate real estate allocation reporting. In this role, the manager leads a team of professionals responsible for translating business requirements into effective solutions aligned with the client workplace model and real estate strategy.

Job Description

• Lead tactical planning and move teams; oversees space, occupancy, moves and data management services.
• Responsible for overall client Business Partner relationships. Meet regularly with client leads to evaluate client satisfaction and identify areas for improvement.
• Ensure compliance with core program standards – all C&W tools, processes, templates and outputs standardized and customized to the client
• Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options and alternatives and recommendation of the best course of action for projects, processes and overall program operations
• Collaborate with facilities, project management and client RE leadership for alignment and day to day operations. Recommends adjustments to processes when mis-alignment is identified
• Makes recommendations to enhance operational efficiency & service delivery. Ability to produce program tools and deliverables which accomplish recommended solutions.
• Participates in creation and maintenance of playbooks, templates and tools.
• Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes)
• Ability to lead or support development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies
• Ability to lead or support delivery of project activities including relocations, restacks, renovations and consolidations
• Ability to manage operational program budget, evaluate period spend and apply corrective action as needed to maintain desired budget variance
  

Requirements

• Bachelor’s degree and 5-8 years’ work experience in two or more of the following: a) interior design, b) architecture and c) space planning preferred
• 3-5 years experience in a management position preferred
• Possesses strong analytical skills and the ability to develop conclusions and recommendations
• Demonstrates proficiency in architectural and engineering drawings, concepts & design
• Experienced in managing projects of varied scope and complexity
• Demonstrates a working knowledge of various office furniture systems
• Proficient in MS Office Suite software applications
• Excellent customer service and interpersonal relationship skills
• Ability to work independently and as part of a team
• Able to build strong relationships with internal and external partners to deliver effective services
• Strong oral, written and presentation skills
• Assumes ownership of requests in order to ensure successful completion
• Strong attention to detail and quality
• Ability to handle concurrent projects with minimal supervision and direction

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.