Lease Manager

Job Title

Lease Manager

Job Description Summary

The Lease Manager role is responsible for managing aspects of the client/s lease portfolio and providing day-to-day lease advice

Job Description

The Cushman & Wakefield / Property and Development NSW account team is responsible for the delivery of a range of property and facilities management services across Property and Development NSW and its various clusters and agencies. The nominated portfolio consists of freehold and leasehold properties across New South Wales (NSW). The delivery includes property and facility management, procurement exercises, minor churn, environmental and associated financial management services.

Customer experience is fundamental to Cushman & Wakefield’s delivery for Property and Development NSW. This requires an experienced, aligned, adaptive, and customer-focussed strategic partner that can safely and competently deliver our management services and we are seeking motivated individuals to join our team.

The Lease Manager role is responsible for managing aspects of the client/s lease portfolio and providing day-to-day lease advice. Where required this role will assist the Senior Lease Manager in the implementation and execution of portfolio initiatives to support the operations of the Integrated Portfolio Management – Lease Administration service line for Cushman & Wakefield on behalf of the client

This role may be geographically based or co-located within a Portfolio Services Centre managing leases for one or multiple client portfolios

The purpose of this role is to manage lease requirements, consult with solicitors on lease documentation for new sites and renewals, workflow processing and approvals in relation to lease billings and reconciliations and conduct quality reviews across lease abstractions and lease interpretation.

About the Role:

• Review and approve lease obligation summary and send to relevant parties

• Review and approve annual CPI and Fixed increases implemented

• Liaise directly with the Transaction Management team to ensure alignment of data for lease abstraction, amendments, correspondence and exceptions, premises being exited or changes to current premises so that all database entries are complete and accurate always

• Quality reviews for compliance and insurance certifications

• Expenditure rent roll review and variance reporting

• Approve all workflows relating to recurring payments, non-recurring payments and lease terminations

• Resolve all payment exceptions and communicate resolution to Landlord/agent

• Revenue rent roll review and variance reporting

• Revenue recharges – identify variances, rectify and approve workflow

• Prepare outgoings recharge sheet for new tenants

• Follow up revenue tenants for outstanding payments and approve workflow.

• Review year end reconciliation documentation and engage with Auditor.

• Review, balance, verify and reconcile annual expenditure budgets and reconciliations of outgoings

• Circulate reconciliation report to internal/external stakeholders

• Quality review audit findings

• Interpret lease stipulations for specific client obligations

• Site renewals – upon receiving data from Leasing Executive, consult with and instruct solicitors on lease documentation and execute lease

• Exercise of Option – upon receiving data from Leasing Executive, consult with and instruct solicitors on lease documentation and execute lease

• New revenue tenant – upon receiving data from Leasing Executive, consult with and instruct solicitors on lease documentation and execute lease

About You:

• Minimum 3+ years’ experience working with Property/Lease Management databases and related reporting systems

• Experience & knowledge across a broad range of property activities essential.

• Ability to perform critical lease document administration and management functions.

• Strong client focus and customer service mindset essential.

• Demonstrated ability to act upon client instructions and to negotiate outcomes in line with client expectations.

• Able to work independently and as part of both a local and international team.

• Tertiary qualification in Real Estate, Business or Finance, Estate Agents Licence or Agent’s Representative

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.