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Lead Concierge
Overview
If you love making people feel at home, youâll love working at Willow Bridge Property Company. Whether youâre just starting your career or joining later in your journey, weâre eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U. S. , Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.
Willow Bridge is currently hiring for a for a Concierge. The Concierge is responsible for providing professional service at all times and act as liaison between residents and property staff. Successful candidates will create a comfortable atmosphere and stress-free environment to residents and their guests by delivering remarkable customer service. Candidates must also have the ability to plan, organize or manage multiple responsibilities effectively with speed and accuracy, greet all residents in a warm professional manner, maintain a warm and friendly demeanor at all times, maintain high standards of personal appearance and grooming. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.
- Manage the front desk and office area
- Plan/attend Resident events
- Follow up with residents
- Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
- Conduct yourself in a manner representative of the quality of our product. You will be a primary contact between the residents, prospective resident and the company.
- Promote positive and proactive resident relations by working to make the living experience the highest quality.
- Respond to complaints, follow-up on work orders, and handle general customer service needs of the property. Responsible for collecting rent and other payments/deposits
- Accept and disburse Resident packages
- A high school education or equivalent is required. A college degree or equivalent is preferred.
- Working knowledge of Word, Excel as well as Internet Explorer. Additional knowledge and comfort with Windows XP preferred
- Excellent interpersonal, motivational, writing, management and leadership skills
- Proficient in math
- Outgoing, friendly personality
- Good organizational skills, follow-up and follow through
- Understanding and experience with a wide range of property management/accounting software
- Marketing and budgeting experience
- Ability to handle multiple tasks at one time
- Exceptional communication, customer service and people skills
- Self-motivated; can work independently Detail-oriented
- Basic typing and computer skills including ability to find information on the Internet
- Hotel, hospitality or other service experience a plus
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
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Company Updates
Lincoln Property Company: Building Global Real Estate Solutions.
Lincoln’s commitment to excellence defines who we are. It’s our edge, the intangible advantage our company has over our competitors. It’s demonstrated in our client relationships, in the products and services we offer, and in the way we conduct business. It’s not a one-time attitude. It’s our day-to-day standard.
Experience Excellence in Real Estate with Lincoln Property Company.
Lincoln Property Company is one of the largest private real estate firms in the U.S., offering a comprehensive suite of services and innovative solutions for owners, investors, lenders, and occupiers of commercial properties. We have decades of experience and proven success planning, entitling, developing, operating, and leasing sophisticated properties and award-winning projects across all asset types.
Lincoln’s global reach, national perspectives, and local insights have helped us develop trusted relationships in each community we serve, delivering successful projects and business outcomes in markets around the world.
Crafting the Future of Real Estate – Lincoln Property Company.
Founded in Dallas, Texas in 1965 as an investor, developer, and operator of high-end residential communities, Lincoln provided stable returns and long-term value creation by expanding into commercial real estate and broadening our services platform. Today, we consistently rank among the top managers and top developers of office, industrial, retail, and mixed-use properties in major global markets, while also emerging as a leading, trusted advisor for occupiers across industries, from healthcare to tech and entertainment to education.
Lincoln provides the depth and breadth of services, resources, and expertise needed to help our clients and partners succeed. We have developed strong relationships with institutional owners, private investors, and leading corporate occupiers as we have helped drive value and achieve their goals—earning their repeat business and their trust.