Launch Lead, Janitorial Services

Job Title

Launch Lead, Janitorial Services

Job Description Summary

Launch Lead for Janitorial Services manages a multi-functional team to start-up or expand business. Interacting with the client’s stakeholders and the C&W Services functional support groups, this person will provide both hands- on support as well as team leadership.
This is a unique role in that it is also an entry point for service and account leadership roles for the business. For this reason, it is essential that the individual is willing to travel extensively and relocate for promotional opportunities.

Job Description

Lead teams, following standard transition methodology, to enable service delivery at new or existing accounts.

• May be asked to assist the business pursuit teams by presenting transition services to prospective clients.
• In tandem with the commercial solutions team, develop transition budgets and timelines for client solutions.
• Working closely with the Transition Project Manager and Workstream Leads to identify transition tasking, interdependencies, risks, barriers, and prepare transition plans for new business.
• Once business is awarded, work closely with the client, operations team and the functional workstream leads to implement the new services.
• Identify gaps or missing critical information during the hand off from the commercial team. Work with the appropriate teams to resolve/escalate as appropriate in order to ensure successful client on-boarding and transition.
• Review and understand complex documents to include service agreements, business solutions, and collective bargaining agreements.
• During the transition, work with the Talent Acquisition, Operations and People Workstreams to source, interview, hire, and on-board new employees.
• Ensure that the new team has the necessary training, tools, equipment and supplies to deliver awarded services.
• Work closely with the client to ensure priorities are met, a healthy governance is initiated and any escalations are addressed promptly.
• Work with the Transition Project Manager to monitor, track and report transition progress; identify potential risks and develop mitigation strategies.
• Ensure that the prescribed solution is followed closely, and any changes are approved following the C&W Services delegation of authority.
• Manage transition finances to ensure costs are controlled and budgets are met.
• Provide on-going support for the Operations group and their customers until the account is stabilized and operating independently.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $115,005.00 – $135,300.00C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.