IT Database Administration Manager

The IT Database Administration Manager reports to the IT Director of Infrastructure and administers database environments to meet system dependency service level agreements (SLAs) over the technology lifecycle. This role manages the database administration team and also assists in collaborating with other IT leaders to reach department goals and projects.

The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include:

• Appreciating the uniqueness of each individual

• Communicating openly and with integrity

• Embracing opportunities

• Doing the right thing at the right time for the right reasons

Duties and Responsibilities

• Administers database environments to meet system dependency service level agreements (e. g. , database installs, configuration, patching, tuning, file management, back-ups, security, automated jobs, ongoing maintenance).

• Provides leadership and manages the IT database administration (DBA) team including hiring, goal setting, performance management, and professional development to achieve business objectives.

• Works closely with IT project managers to define and estimate team contributions and ensure on-time work completion in compliance with project objectives.

• Develops, maintains and manages processes across teams to document, support, and maintain the health of the database environment

• Builds and manages relationships with key vendors for the development, enhancement, upgrades to environment and troubleshooting as situations arise

• Develops and implements strategies for database resiliency, high availability, and database recovery

• Assists with developing business continuity strategies and disaster recovery from an application database perspective (native backups, transaction logs, etc.)

• Assists with developing and implementing database security best practices including, but not limited to, managing privilege, monitoring activity, maintaining database integrity, and safeguarding against data loss

• Determines and executes strategic roadmap for database administration

• Provides direction and guidance as needed for internal and external DBA resources

• Provides support and consultation across IT and business functions and works with other teams on database development solutions as needed.

• Develops and manages event and process monitoring solutions for all database environments. Develops strategies for monitoring and alerting thresholds and helps to formulate incident response strategies for availability and performance challenges.

• Develops and assists in deploying hardware provisioning standards for optimizing database performance.

• Manages database environment changes through enterprise change management process and ensures the organization is informed about any impactful database changes.

• Maintains responsive support during critical database issues and outages and coordinates root cause analysis and eventual resolution.

• Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field and five to seven years of database administration experience required, or an equivalent combination of experience and education

• Database administration experience in a Microsoft environment required, specifically with SQL Server RDBMS (Relational Database Management System)

• Experience with SQL Server database technologies (Always-On-Availability-Groups, replication, change tracking, log-shipping, poly base, SQL server services (RS, IS & AS) et al) required.

• Supervisory/management experience with DBA teams and project management required

• Windows Server 2012/2016/2019 administration experience required

Preferred Qualifications

• Administration experience with database scenarios varying in degree of normalization (e.g., transactional vs analytical) and/or RDBMS platforms (e.g., SQL, Oracle, MySQL, Postgres) preferred

• Implementation and/or administration experience with cloud hosted databases (e.g., Cosmo , Azure SQL, hybrid solutions) preferred

• Administration experience with unstructured or semi-structured data stores preferred

• MCSE or MCSA certifications in corresponding fields of study (Windows Server/MS SQL Server) preferred

Knowledge, Skills, and Abilities

• Knowledge of Networking Essentials, Windows Server Active Directory services, DNS, IIS, etc.

• Knowledge of VMWare vCenter, storage arrays, external storage provisioning, VM datastore provisioning and disk optimization for high IOPS and transactional databases

• Knowledge of all aspects of database solutions and administration in a Microsoft SQL Server environment

• Technical ability to adapt and achieve proficiency with new database technologies

• Professional verbal and written communication skills with which to convey technical information to a non-technical audience

• Attention to detail and quantitative analytical skills

• Organizational skills to manage and prioritize multiple projects and meet deadlines

• Knowledge, skill, and ability to effectively lead and manage others, including delegation, performance management, coaching, and conflict resolution

• Collaboration or team work skills with which to work with others

• Subject matter expertise with database solutions for improvement of the enterprise technical landscape

MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:

* Apartment Discount

* Medical, Dental and Vision Insurance

* Vacation, Sick Leave, and Holiday Pay

* Life and Disability Insurance

* Smart Home Program

* 401(k) Retirement Plan

* Tuition Reimbursement

* Opportunities for promotion and internal career advancement

*Eligibility for benefit plans and programs vary based on hours worked and length of employment.

We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States – we are established leaders in the real estate space – bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!

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