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Innovation Associate
This position will interact closely with operations teams in property management, customer experience teams, and external vendors and startups.
JOB DESCRIPTION
Vendor tracking and Assessment
* Assess vendor/startups and catalog capabilities and data around defined criteria in our internal database
* Track customer and business needs along with potential vendors and solutions in each area of need
* Conduct competitive analysis of vendors within an Area of Innovation
Pilot Support
* Support business leaders by project managing in-flight pilots and work with pilot vendors and properties to ensure a smooth pilot process
* Coordinate, collect and analyze pilot results, both quantitative (e. g., metrics, KPIs,) and qualitative (e.g., user feedback, lessons learned, etc.)
* Develop case studies with quantitative (e.g., revenue and cost impact) and qualitative (e.g., customer and team member feedback) analysis
Thought leadership and Communications
* Create presentations and communication artifacts for various internal stakeholders
* Craft thought leadership on Innovation Opportunity Areas (e.g., Smart IOT Apartments) including case studies / house views for prioritized areas
* Assist in preparing materials in response to client, investor, and internal requests for thought leadership
* Maintain an organized repository of thought leadership documents, contact list, and internal portal page
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.