HR Advisor

Job Title

HR Advisor

Job Description Summary

The HR Advisor will act as front-line point of contact for employee inquiries which include but not limited to Benefits, Payroll, Compensation, Regulatory & Compliance, Employee Relations, Information Technology, Talent Acquisition, Talent Management, HRIS, Procurement and Accounts Payable functions. He or She will be responsible to coordinate and maintain the full employee life cycle within the standard company processes and various platforms.

Job Description

Responsibilities:

• Entry-level HR Advisor in large and complex organization supporting US Employee base
• Responsible to provide Shared Services Tier 1 level support to include 15,000 employee base
• Knowledge and expertise of all HR matters across the entire employee life-cycle, from hire through retire and across complex business, from C&W through C&W Services
• Respond to questions regarding standard HR procedures and practices to support Managers and Employees
• Advise and direct Managers on steps to correctly execute Manager Self Service (MSS) transaction in Workday
• Provide high-level customer service to all internal and external clients across all levels and business lines, including but not limited to answering phone calls, chat, and email inquiries within required SLA.
• Collaborate and liaise with various stakeholders and HR Centers of Excellence, in order to support COE work within Tier 1.
• Provide guidance and support to Employees with full-cycle employee transactions in Workday
• Work from reporting to push through transactions at the HR review steps in Workday
• Effectively manage workload within HR ticketing system
• Meet standard Service Level Agreements (SLA’s)
• Create/edit written communications, reports, or other items on a daily basis
• Communicate successfully using multiple types of technology – email, phone, messaging, etc.
• Administer HR processes including Leave of Absence, New Business Accounts / Mergers & Acquisitions, severance preparation and Employee Referral process
• Ensure proper compliance with DOL, EEOC, and Wage and Hour provisions to include entry and maintenance of employee records and required labor law postings
• Maintain direct ownership of tasks/projects
• Maintain confidential department records and office files in accordance with internal company procedures

Qualifications:

• Associate Degree (Bachelor Degree preferred)
• 2+ years of professional or related experience with demonstrated ability to handle sensitive employment information (or any similar combination of education and experience)
• Experience with Workday preferred
• Strong customer service skills
• Enjoy working in a very fast paced environment
• Organized; detail oriented; versatile
• Demonstrates critical thinking, exceptional interpersonal skills, and problem solving ability
• Demonstrates strong verbal/written communication skills
• Demonstrates sense of urgency, prioritization, flexibility, and adaptability
• Proven record of excellent internal and external customer service
• Ability to work independently and demonstrate ownership of job tasks

Job Physical Requirements:

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
• Regularly required to talk, hear, and use hands and fingers to write and type

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.