Head of Research & Consulting

Job Title

Head of Research & Consulting

Job Description Summary

The Head of Research & Consulting leads Research & Consulting in the local markets throughout the country. This position will be in key markets where production or volume require a high level of research expertise and support. The Director will manage and oversee all research activities and resources throughout the country. This position participates in pitches and presentations with fee-earners, as well as the overall business development strategy for the market. This role coordinates research activity across service lines and property types.

Job Description

Key responsibilities include:

Leads market thought leadership

• Provides research information for use by Market Leaders and Brokers in media interviews
• Speaks directly to media for interviews
• Works with Marketing to publicize market trends and analysis to social media platforms and website
• Makes recommendations for the design and development of new products and services

Support Pitches and/or Proposals

• Participates in development of national requests for research information including market stats and analysis for prospecting, pitch and/or proposal materials
• Attends, participates in and presents market information at high-profile client meetings, client pitches and presentations

Business development

• Proactively engages in business pursuits, collaborate with Market Leaders at higher level

Manages Country Research team

• Recruitment, motivation and retention of existing employees
• Oversees and directs quarterly data compilation and statistical production including forecasting and client requests
• Appropriately staffs projects based on level of effort and expertise required for projects
• Ensures research teams are meeting needs of local fee-earners
• Manages the production and distribution of analytical research materials
• Shares best practices within and across market or offices

Metrics

Role will be evaluated on the following:

• Quality of reports and analysis produced
• Service delivery: pursuits supported, request turnaround time and quality
• Data accuracy and comprehensiveness
• Global Think Tank reporting/participation
• National thought leadership content
• Support and development of direct reports
• Business development

BACKGROUND AND EXPERIENCE

Demonstrated experience should include:

• Bachelor’s degree required
• MBA or Master’s degree in research, economics, real estate or other related field preferred
• 10+ years of experience in research, real estate experience preferred
• 6+ years of supervisory experience
• Professional acumen, deep understanding of real estate leasing and capital markets business; not just a deep expertise in an individual area or marketplace
• Developing forward-looking insights
• People development
• Business development

Competencies

• Leadership: Ability to lead the Thailand Research team as well as manage, train and provide mentorship
• Communication: Strong, polished and articulate verbal and written communication skills, proven ability to communicate and analyze market conditions for business development to support internal and external clients and advanced presentation skills
• Critical thinking/problem solving: Demonstrates good judgement to make appropriate decisions
• Adaptability: Ability to plan, organize, prioritize and manage processes in a fast-changing environment
• Relationship Building: Ability to form strong connections and relationships
• Business development: proven ability to communicate and analyze market conditions for business development; ability to network and foster client relationships
• Accountability/ownership
• Resourcefulness/initiative: Ability to successfully resolve problems with minimal direction
• Work ethic/grit: Proactively analyze data; tenacity to go above and beyond
• Intellectual curiosity: Desire to invest time and energy in CRE knowledge
• Knowledge of the complexities and rules within the CRE industry with the ability to capture, analyze and communicate key market metrics and indicators
• Strong attention to detail