General Manager

Job Title

General Manager

Job Description Summary

The position of General Manager is responsible for all aspects of the property management program including daily operations, security, specialty leasing, marketing and all related reporting.

Job Description

• Prepares, monitors and controls the Annual Operating Budgets to ensure that resources are utilized effectively, and operational needs and objectives are met.
• Maximize operating cash flows through specialty leasing programs and by sourcing potential local/regional tenants to improve merchandising mix.
• Manage capital planning through ongoing reviews of the building and all related equipment and improvements to reduce the owner’s exposure to irregular cash requirements.
• Ensure recruitment, development and motivational programs for all personnel with particular emphasis on department heads and administrative personnel.
• Management, through Department Heads, of administrative, marketing, operations, security, specialty leasing and customer service personnel;
• Ensure, through management of operations staff, that building systems (HVAC, Life Safety Systems, etc.) within the properties are properly maintained to provide Tenants with consistent and high-quality services, all within budget guidelines.
• Monitors and approves marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness (ie. Increased foot traffic and revenues).
• Ensure tenant meetings and customer service programs are in place to document/respond to tenant and customer inquiries and complaints.
• Develop relationships with municipal and provincial persons and be the properties’ representative on appropriate committees and organizations.
• Foster relationships with local industry and BOMA members to maintain awareness of competitor activity and/or potential assets for purchase.
• Ensure that all operations are conducted with a view to securing and further developing owner investment;
• Ensure that all personnel are conducting their responsibilities in accordance with company policy and governmental requirements; including applicable Health & Safety legislation.
• Other duties and projects as required.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage a respecter l’equite en matiere d’emploi. Notre objectif est d’offrir un milieu de travail diversifie, inclusif et exempt d’obstacles. Si vous etes une personne handicapee et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’acceder a toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel a canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.