General Manager

Job Title

General Manager

Job Description Summary

Responsible for managing a mixed-use portfolio including a regional shopping centre and industrial building in Southwest Ontario. Accountable for all business, financial, and management aspects of the assigned asset and employees.

Job Description

Job Description

• Implement the approved strategic management plan for the asset. Has primary responsibility for the day-to-day operations to assure that all site operations are in compliance with established policies and procedures of client and C&W, the management agreement, and are consistent with client’s overall objectives
• Oversee the preparation of the annual budget and management plan, monthly financial reports, variance reports, and CAM reconciliations for the client. Responsible for reviewing and approving all reports prior to delivering to the client
• Adhere to the approved budget with primary responsibility for cash flow forecasts, reforecasts, funding requests. Also responsible for reviewing real estate tax assessments and engaging tax consultants when necessary and as approved by client
• Ensure a property inspection program is in place and implemented
• Monitor and enforce the terms of all lease agreements, the billing and payment of rents in compliance with the leases
• Oversee and approve the creation and maintenance of all site specific documentation and initiatives including, but not limited to, tenant handbooks, tenant anniversary programs, and other tenant retention programs, training meetings for tenants, site operations manuals and emergency procedures manuals
• Primarily responsible for controlling the procurement, contracting, and expenditure processes per policies of the client and C&W. Collaborate with client accounting to ensure the client’s and C&W’s policies and procedures, including C&W’s SOC Controls, are adhered to
• Oversee all construction projects and delegate components of the projects, where possible, to ensure accurate and timely completion
• Ensure regulatory compliance and effective management of risk and liability for both client and C&W
• Establish and maintain positive relationships with tenants and client
• Hire, train, and supervise management staff. Responsible for performance management, salary reviews, goal setting
• Participate in negotiation of service contracts to achieve highest levels of performance at competitive pricing in compliance with the client’s and C&W’s policies and procedures. Ensure team is overseeing vendors and accountability measures are in place
• Ensure processes and procedures are in place for the following (not limited to): certificates of insurance tracking for tenants and vendors, tenant move ins/outs, work order systems and tracking of preventative and proactive work orders, above standard bill backs

KEY COMPETENCIES

Financial Acumen Customer Focus (internal and external) Communication Proficiency (oral and written) Time Management Skills People Management Skills Leadership

IMPORTANT EDUCATION

• Bachelor’s Degree in Business Administration or related discipline

IMPORTANT EXPERIENCE

• 5-8 years of commercial property management and senior property management experience
• Extensive experience in analysing and negotiating commercial lease and/or contract language
• Proven experience in management/evaluation/development/motivation of subordinates

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• CPM and/or RPA comparable experience in a senior leadership role; active participation in local and national chapters preferred
• Thorough understanding of financial reporting and variance analysis
• Extremely high sense of urgency tied to internal and external customer service focus with proven ability to employ a high level of time management skills focused on prioritization and delegation

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake. com. Please refer to the job title and job location when you contact us.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage a respecter l’equite en matiere d’emploi. Notre objectif est d’offrir un milieu de travail diversifie, inclusif et exempt d’obstacles. Si vous etes une personne handicapee et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’acceder a toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel a canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.