Front of House Receptionist – Uxbridge

Job Title

Front of House Receptionist – Uxbridge

Job Description Summary

Cushman and Wakefield are looking for an enthusiastic individual to represent them as a Front of House Receptionist at one of our Client sites.
Your responsibilities will be to deliver a first class Front of House experience, welcoming clients and visitors in a professional and friendly manner.
Please note: this is not an active job listing, by applying for this role you are registering your interest in this type of position and to work for Cushman and Wakefield.

Job Description

As a Receptionist you will be providing a safe, seamless and integrated service within the building. You will work along side the security and workplace experience teams as the initial touchpoint upon client and guest arrival.
Your Main Responsibilities

• Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
• Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally
• Deal with any queries from Occupiers/Guests and offer assistance in resolving issues.
• Ensure to monitor, action and process any emails on the company email account
• Maintain and submit monthly site reports as specified for your respective site
• Liaise and assist with the coordination of Building contractors and and have an awareness of works being carried out within the building
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensure that all temporary and flexible contracted team members have been trained to Cushman and Wakefield Front of House standards and specifications
• Create rapports with Occupiers/Guests and maintain excellent professional relationships
• Ensure that all Front of House areas are well presented, clean and tidy at all times
• Log any Building Faults/Issues with the Cushman & Wakefield Helpdesk
• Carry out any administrative tasks assigned including financial data management
• Categorizing post/couriers and delivering to Occupiers/Guests where needed
• Ensure all Visitors/Guests are signed in
• Assist Occupiers/Guests with Concierge services like restaurant reservations & local recommendations, transportation arrangements, dry cleaning pick up and drop off
• Provide ad-hoc administrative assistance to the Building Management team as and when required

This role is pivotal in ensuring a positive first impression and that the client and visitor workplace journey is memorable and effortless.

If you think you could be right for this role – apply below, this would be a fantastic opportunity to work for an industry leading company that champions it’s employees growth and success

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.