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Facilities Manager
Job Title
Facilities ManagerJob Description Summary
Job Description SummaryThe purpose of this position is to provide leadership and management for the
facilities organization at a specific location, set of buildings, or campus
environment. The Facilities Manager is charged with the day-to-day
implementation of policies, procedures, programs and workplace services
delivery that provides a well-managed and well-maintained building. An
emphasis of this role is placed on a positive response to the concerns and
needs of the tenants, environmental health and safety, and quality programs, in
coordination with the client’s goals and objectives. This position coordinates
the activities, financials, vendors and manpower required for current and future
needs of the building and operations.
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
⢠Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety,
engineering, site services, and general maintenance, are implemented and carried out in a manner
consistent with C&W policies and client directives
⢠Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify
that invoices match contract pricing
⢠Supervise all maintenance programs relating to the interior and exterior conditions and appearance of
the properties
⢠Respond positively and promptly to requests from building tenants and occupants. Oversee the
implementation of ongoing contract programs to constantly assess tenant and occupant needs and to
ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties
in accordance with contract scope and Service Level Agreements (SLAâs)
Ensure that all site-specific documentation and reports are completed accurately and on time, including
(and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual,
IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log,
Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings,
IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end
Performance Report, and other reports and documentation, as required
⢠Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and
quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.
⢠Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business
plans
⢠Assist in the development of capital budgets for the property. This includes contributions towards a fiveyear
plan of maintenance, facility improvement, and cost reduction initiatives
⢠Collect, analyze and report statistical data as may be required to provide accurate and current
assessment of facility management objectives
⢠Hire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve
performance evaluations for staff
⢠Thoroughly familiar with the management contract and all requirements contained therein
⢠Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all
claims, as required
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Technical Proficiency
3. Problem Solving/Analysis
4. Leadership
5. Teamwork Orientation
6. Relationship Management
7. Financial Management
IMPORTANT EDUCATION
⢠Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business
Administration required
IMPORTANT EXPERIENCE
⢠A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio
management experience required
⢠Experience in leasing, construction, engineering and all facets of property operation and building
management preferred
⢠Experience with critical system environments desired
⢠Experience in the development and implementation of programs to drive out cost inefficiencies preferred
⢠CMMS/Work Order Management experience preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
⢠Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building
Owners and Managers Association (BOMA) industry certifications recommended; other Engineering,
Business or technical training or certifications preferred
⢠Ability to read and understand construction specifications and blueprints
⢠Proficient in understanding management agreements and contract language
⢠Excellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel
and PowerPoint)
⢠Strong discipline of financial management including financial tracking, budgeting and forecasting
Knowledge of Financial Systems (Yardi a plus)
⢠Skilled in Building Management Systems maintenance and monitoring
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment
such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel
outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others
and exchange accurate information; operate a computer and other office productivity machinery; move
about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms
in any direction.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed,
religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other
characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure
that applicants are employed and employees during employment are treated without regard to any of
these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or
responsibilities that are required of the employee. Other duties, responsibilities and activities may change
or be assigned at any time with or without notice.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
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