Facilities Manager

Job Title

Facilities Manager

Job Description Summary

In conjunction with the client management teams, successfully support the delivery and management of the Master Services Agreement/s (MSA) ensuring all key performance indicators (KPI’s) are met and exceeded, by implementing effective strategies to achieve financial targets, client satisfaction, and sub-contractor management ensuring profitability. Working with Contract Manager/s to continually improve the service delivery and providing innovative solutions and ideas while at the same time enhancing our customer relationships and ultimately extension of contract/s.

Job Description

He aha te mea nui o te ao. He tangata, he tangata, he tangata

What is the most important thing in the world? It is people, it is people, it is people.

With a reputation for excellence in providing service and support to our customers, Cushman & Wakefield is a market leader in Facility Management and Facilities Service delivery. We have a genuine commitment to continually strengthen client relationships and raise the bar in terms of customer service and delivery outcomes.

We are currently seeking a Facilities Manager to join our Wellington based Facilities Management team.

Providing excellent Facilities Management services to the client’s property portfolio through effective and efficient management of their assets as in accordance with all contractual requirements. You will be working as part of a broader team encompassing in-house Trades, Procurement, dedicated Health and Safety resource, to support this nationwide contract. Whilst based at the clients central offices, you will have opportunity to conduct site visits. You will be allocated a portfolio to manage but will work as part of a team to share ideas and provide coverage. This is a long term contract with a progressive client, working for a market leader in outsourced FM that is in growth mode.

KEY RESPONSIBILITIES INCLUDE:

• Building and maintaining effective relationships with our client and suppliers including liaising with both our internal Trade Services Divisions and subcontractors.
• Working as part of a Facilities Management team to effectively and efficiently manage reactive / planned property maintenance.
• High level work order management & follow-up – with sub-contractors and internal trades teams across the contract.
• Effective financial analysis and financial management – review of sub-contractor invoices (project works) and approvals of invoices.
• Developing and maintaining a positive client relationship – Client facing and involved in operational meetings and strategic discussions.
• Providing technical advice and solutions to the client – Discretionary works scoping / managing technical experience area including site visits and scoping of projects.
• Sub-contractor coordination – Performance/KPI management, regular meetings and high engagement including budget management.
• Mentoring and supporting the facilities Management team.
• Actively manage KPI including attendance and completion times.
• Analysing portfolio data to identify trends and propose proactive initiatives.
• Project Management of adhoc projects/initiatives.
• Mentoring and supporting the facilities Management team.

BACKGROUND AND EXPERIENCE:

Our ideal person will have a minimum of three years’ experience in a Facilities Management role, ideally in an outsourced FM environment.

• Good understanding of commercial/industrial facilities maintenance is essential.
• Technical background (Trade/Engineering/Property qualified).
• Experience managing budgets.
• Technical experience or expertise – Preferably Security and Building related.
• Minor Project Delivery experience.
• Excellent communication skills.
• Good base knowledge of H&S standards and able to conduct physical audits.
• Wellington based.
• Analytical and experience writing and formulating reports.
• Power-Bi experience preferred.
• Ability to learn various databases.
• Great Excel experience.
• Systematic and analytic approach.
• Willing and able to mentor junior members of the team.

Cushman & Wakefield remuneration package includes:

• Career pathway available.
• Opportunity to mentor junior members of the team.
• Free Life Insurance.
• Free Income replacement insurance.
• Discounted Medical cover with Southern Cross.
• Access to Marram Trust holiday / medical program.

Candidates must be eligible to work in New Zealand to apply.

Only shortlisted candidates will be contacted.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.