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Facilities Assistant
Job Title
Facilities AssistantJob Description Summary
Job Description
About the Opportunity
Reporting into the Workplace Lead, the Facilities Assistant will be responsible for delivering exceptional workplace experiences and service to client employees and guests, ensuring outstanding customer service with every interaction. You will be a friendly and professional individual that has an interest in the Facilities Management space and is motivated by providing helpful and proactive solutions to stakeholders.
What You Will Be Doing
- To represent Cushman & Wakefield on the customer service counter, welcoming customers, and contractors
- Answer customer enquiries in a timely manner through e-mail, phone and in person
- Monitor team inbox and ensure timely and courteous replies
- Assist in meeting room set ups and coordination
- Assist in clients catering orders and bookings
- Front desk fleet car management and assist staff with bookings
- Conduct internal mail run and package deliveries
- Filing duties as required
- Raise client jobs through CW system and allocate correct contractor
- Update client on status of job
- Sign in/out contractors for works
- Issue permits to contractors
- Contractor key management
About You
- Front of house, reception or facilities experience is desirable, but not essential
- Friendly and helpful and professional presentation
- Ability to provide excellent customer service skills and positivity with every interaction
- Higher School Certificate completion or equivalent
- Strong attention to detail and time management skills, with the ability to assess what needs to be done
- An interest in facilities management and/or commercial real estate.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company
- Career development opportunities plus unlimited access to one of the world’s largest online learning libraries LinkedIn Learning
- A Supportive and flexible environment
- A truly diverse and inclusive workplace
What’s Next…
To be What’s Next at Cushman & Wakefield – click the apply link, upload your current resume and complete your application. Apply now!
At the very heart of Cushman & Wakefield lies an unrelenting commitment to creating an inclusive culture that benefits employees and creates a positive community impact. We are passionate about championing industry change and celebrating the diversity of our people, our business and our clients.
The health and safety of our team members is of top priority, therefore, all Cushman & Wakefield controlled Workplaces require staff to be fully vaccinated against COVID-19, with limited exceptions.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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Company Updates
Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
Get Ready For A New Experience
Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
Connect With Us
Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.