Executive – Transport

Job Title

Executive – Transport

Job Description Summary

Design and develop effective Transport processes and systems.
To ensure that the process as laid down is followed.
Control and monitoring is exercised during shuttle services, spot rental, airport transfers & regular employee pickups and drops.
Over all in charge of Daily operations for Transport
Manage the transport team
Vendor management from operational perspective

Job Description

JOB DESCRIPTION

Principal Accountabilities/KRA’s for Transport Bangalore

• Design and develop effective Transport processes and systems.
• To ensure that the process as laid down is followed.
• Control and monitoring is exercised during shuttle services, spot rental, airport transfers & regular employee pickups and drops.
• Over all in charge of Daily operations for Transport
• Manage the transport team
• Vendor management from operational perspective
• Regular interaction with the employees through formal and informal meetings for improvement in transport services and handle employee escalations
• Adherence to SLA’s by vendor including statutory and non-statutory compliance
• Ensure Vendor / Operational and Management reports are submitted and shared on daily basis

Standards for Measuring Success

This needs to detailed for Shuttle service/ regular transport and spot rental services, Need to define the same objectively

• Provide leadership to the C&W Transport team and ensure deliverables as per the SOW & scorecard as part of the agreement between Adobe and C&W.
• Ensure effective implementation of Transport processes and systems and document processes where not in place.
• Identify checks & alterations in the Transport system and highlight improvement areas.
• Work closely with Security team to ensure Safety checks and standards as per SOW defined in the agreement.
• Represent Transport team for meetings with business on Transport issues
• Transport helpdesk management to be implemented, tracked & reported
• Achieve agreed SLA’s as per agreement with vendors
• Preparing & sharing monthly Transport MIS and ensuring its accuracy
• Ensure timely invoice generation, accuracy in checking & release of vendor payments as per agreed terms.
• Al vendor agreements to be in place.
• Meet and exceed all baseline targets highlighted below:

• Ensure 95% vehicle compliance
• Conducting ESAT surveys every six months & ensuring ESAT score of 75%
• OTA percentage to be at 92% as mentioned in the Exhibit 1 of agreement (score card)
• Cab utilization & occupancy as per agreed targets
• To achieve transport cost per person as per agreed targets
• Identify & report efficiencies for shuttle services
• Drive effective issue/query resolution process – 10% less from previous year

• MMR on Transport to be shared with C&W KAM and Adobe team for Noida & Bangalore
• Other key management attributes & Key Performance Indicators (KPIs) as

• Standard office and computer equipment.

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