District Manager | Phoenix Regional Office

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District Manager | Phoenix Regional Office

Job Summary:

District Managers are responsible for managing a multifamily portfolio and leading a team of high performers to think strategically, innovate, and act decisively to achieve results. District Managers lead by example to attract, guide, develop and mentor high-performing teams. They are responsible for promoting and acting in accordance with our Camden values to ensure our culture of workplace excellence is experienced by all team members.

Essential Functions:

  • Demonstrate strong sales skills to both internal and external customers
  • Make strategic planning decisions (i. e. determining appropriate timing on pricing decisions for new lease and renewal rates based on current occupancy, preleased status, and historical patterns) to maximize each community’s results.
  • Collaborate and gather resources from support departments to improve and impact revenue, marketing strategies, leasing efforts, occupancy, and resident retention.
  • Compile, evaluate, and analyze data to manage community budgets and adjust based on progress toward objectives and company goals.
  • Analyze market trends and competition to outperform the associated market(s) and maintain a top tier position among REIT’s.
  • Ability to proficiently use and teach team-members the use of available technology and tools such as dashboards and software to assess monthly budget variances, enhance revenue and occupancy, control expenses and implement new strategies.
  • Ensure consistent on-site management and staff compliance with company policies, procedures and industry regulations (i.e., Fair Housing, OSHA, Safety, etc.).
  • Work with internal support departments and on-site teams to conduct research and analysis to achieve or exceed budgeted expectations.
  • Consistently demonstrate strong leadership skills (i.e. holding self and others accountable to clearly defined and measurable results such as meeting budgeted financial and occupancy goals, maximizing revenue through best practices and executing expense control that preserves and increases the value of the assets) using initiative, independent and collaborative thinking, and interpersonal effectiveness.
  • Develop and manage a high-performing team by creating a trusting work environment, promoting cooperation, recognizing team efforts, coaching through challenges and supporting career path goals.
  • Develop and maintain positive working relationships with internal and external customers.
  • Set high expectations for consistent delivery of our brand promise of Living Excellence for our customers
  • Demonstrates solid understanding of apartment maintenance practices including facilities management, contract administration, and vendor relationships. Manage community maintenance and ensure capital improvements are completed to maintain market position and preserve asset integrity.
  • Provide results that consistently exceed submarket occupancy and rent growth performance results
  • Timely complete administrative tasks, including system-based approvals
  • Lead or assist in special projects to create value for Camden. This may include due diligence, property acquisition or disposition, serving on or participating in company-sponsored/sanctioned committees and functions, etc.
  • Ensure community compliance with safety, industry, and state/city/federal regulations and requirements
  • Oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch out, etc.)
  • Attend and participate in Camden’s training programs
  • Be involved in appropriate external associations, organizations, and their local communities

Requirements:

  • Bachelor’s degree required
  • Multi-site management experience required
  • 5-10 years of progressive residential property management responsibility
  • Valid current real estate license(s) preferred
  • Strong “hands-on” financial/budget and marketing experience
  • Proven ability to attract and develop successful teams and leaders
  • Training/Certificates/Association Membership
  • National Apartment Leasing Professional (NALP) preferred
  • Recognized designation in property management is a plus
  • A clear understanding of business concepts and processes and the principles of strategic thinking
  • Ability to act on or apply findings and determinations toward achieving or exceeding portfolio and/or company goals
  • Must be able to delegate, motivate, and effectively identify the best personnel and resources for applicable tasks and to direct those to peak performance.
  • Comprehensive knowledge and understanding of multifamily operations including financial reports, ability to define issues of concern, and act to effectively problem solve
  • Microsoft Office Suite including Word, Excel, and Outlook
  • Must possess professional written and verbal communication skills

And here’s the fine print HR wants you to know

  • Job is intermittently sedentary but requires mobility (i.e., climb stairs)
  • Will use some repetitive motion of hand-wrist in using computer and writing
  • Works in a typical office setting
  • Emotional stability and personal maturity are important attributes in this position
  • Must handle stressful, urgent, novel and diverse work situations on a daily basis
  • May require long hours and odd schedules (including weekends)
  • Position requires periodic travel by automobile to handle work-related activities
  • May require airline travel, out-of-town and /or overnight trips
  • Attendance and punctuality is essential for success in this position
  • Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
  • Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.

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