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District Coordinator | Houston Regional Office
Job Summary:
The District Coordinator supports and enhances the capacity of the District Manager to fulfill their responsibilities and to meet the expectations of the region. Key responsibilities include responding to resident complaints and concerns, coordinating the regional calendar and completing onboarding for all new employees within the region. Our ideal candidate will be highly organized and have excellent communication skills.
Essential Functions:- Responsible for answering phones, providing information, and receiving information concerning matters involving the region
- Direct resident issues to proper manager when necessary and assist in resolving resident problems via telephone and email; must be able to handle complaints from residents with minimal involvement of the District Manager
- Respond to residents in a timely manner via phone or email
- Maintain a regional calendar and assures that complete information is available on all matters
- Coordinate appointments, meetings, seminars, training classes, planning sessions, special events, and communications for region
- Make travel arrangements for regional employees
- Prepare expense reports and PCARD statements for regional employees as directed
- Responsible for Onboarding and first day activities for all new hires within the region; includes onboarding paperwork and I-9 verification, completing on-line courses, assigning mentors, and other tasks
- Initiate and maintain reports and surveys as requested
- Completes OFR’s for DM signature Coordinate financial reviews and market updates
- Record and complete minutes of meetings as assigned
- Conduct research and gather information in support of the supervisor’s decision-making responsibilities
- Collect and review monthly incentives; obtain approvals from District Manager (s) and forward to correct department
- Verify all CM leases are correct in leasing incentives
- Organize and facilitates Camden’s pilots and initiatives
- Work closely with communities to provide direct technical assistance and resources
- Directs specific departmental projects as assigned
- Responsible for coordinator of leasing contests
- Completes Tours Books (Fact Sheets)
- Complete routine clerical functions within established time frames
- Maintain current working knowledge of Inside Camden, Camden Policies and Procedures, and programs including: OneSite, ETA, ESS, JDE, TAP, YieldStar, Leasing Incentives
- High School Diploma required; Bachelor’s degree preferred
- 1-3 years of experience at administrative level supporting multiple managers performing complex clerical duties
- Experience with OneSite, YieldStar, and Ultimate Software preferred
- Advanced training in typing and general office procedures
- Excellent written and verbal communication skills
- Proficient in Word, Excel, Outlook, PowerPoint
- Must be highly organized and able to handle multiple tasks simultaneously
And here’s the fine print HR wants you to know
- Job is intermittently sedentary but requires mobility (i. e., climb stairs)
- Will use some repetitive motion of hand-wrist in using computer and writing
- Works in a typical office setting
- Emotional stability and personal maturity are important attributes in this position
- Must handle stressful, urgent, novel and diverse work situations on a daily basis
- May require long hours and odd schedules (including weekends)
- Position requires periodic travel by automobile to handle work-related activities
- May require airline travel, out-of-town and /or overnight trips
- Attendance and punctuality is essential for success in this position
- Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
- Contact your HR team for the position’s Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
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