Director, Transaction Management

Job Title

Director, Transaction Management

Job Description Summary

Cushman & Wakefield’s Global Occupier Services (GOS) creates, optimizes and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best in class practices.
The primary responsibility of this role is to liaise with the Client and C&W internal resources to support all aspects of delivering the required high level of customer service. As such, the candidate must possess good technical, organizational and communication skills to add value and implement multiple tasks.
The candidate is responsible for the day-to-day transaction management of the Canadian Office portfolio of properties on behalf of one national global corporate services client. Accountabilities include market optimization planning, monitoring internal/external workflows to ensure consistent quality of service and work product.

Job Description

POSITION SUMMARY

Cushman & Wakefield’s Global Occupier Services (GOS) creates, optimizes and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best in class practices.

The primary responsibility of this role is to liaise with the Client and C&W internal resources to support all aspects of delivering the required high level of customer service. As such, the candidate must possess good technical, organizational and communication skills to add value and implement multiple tasks.

The candidate is responsible for the day-to-day transaction management of the Canadian Office portfolio of properties on behalf of one national global corporate services client. Accountabilities include market optimization planning, monitoring internal/external workflows to ensure consistent quality of service and work product.

Major Responsibilities:

Account Management (10%)

• Assist with all aspects of relationship management with the Client and required reporting;
• Partner with Client Corporate Real Estate Team and local Business Unit leads to understand their requirements and build transactional strategies to support same.
• Lead and/or facilitate client
• Participate in client/C&W business reviews and key client meetings

Transaction Management (60%)

• Assist with the implementation of portfolio plans that align with client’s real estate goals and objectives
• Initiate new projects, dispositions and renewals. Manage C&W and Third Party brokerage resources through the course of transactions;
• Oversee negotiations and management of transactions
• Oversee legal review of all client leased documents
• Maintain and monitor process reporting to the Client using a variety of tools including web-based transaction management;
• Lead, direct and provide strategic guidance to local brokers and the client on transactions.
• Perform market and financial analysis and ensure accurate data for each transaction using various systems.
• Engage and collaborate with Project Managers, Facility Managers, Environmental and other consultants, as required, in support of particular transactions.
• Management of process documents;
• Revenue projections & tracking;
• Monitor project timelines and resolve / escalate variances;
• Complete transaction ‘post mortems’ and/or client survey’s to facilitate continuous improvement;
• Direct Transaction Coordinators and Lease Documentation Specialists with respect to their involvement in transactions.

Client Reporting (20%)

• Coordinate and implement reporting requirements including developing standardized reports and templates
• Collect and enter portfolio data ensuring completeness and accuracy;
• Provide instruction, guidelines and technical support to field agents, service partners, and the Client to maximize the utility all reporting tools;
• Prepare Close Out reports and value add calculations for all transactions

Process Documents (10%)

• Modify and format existing generic process documents and playbooks to meet the Client’s requirements;
• Identify and implement process improvements

Reports to

Global Account Director

Knowledge and Experience

• 7-10 years’ experience working in a corporate services role balancing the requirements and needs of both internal and external Clients;
• Valid Real Estate license;
• Experience in working with contracts and legal documentation;
• Proven effective ‘project management’ skills required to identify tasks and coordinate the timely completion of every component;
• Experience, knowledge and interest in the fundamentals of real estate;
• Ability to work effectively and lead a team in a cohesive, performance measured environment;
• Well-developed organizational skills allowing the ideal candidate to balance multiple responsibilities and deliverables while ensuring Client satisfaction;
• Well-developed Financial analysis and modeling skills.
• Advanced MS Word, Excel, PowerPoint and Outlook skills required;

Core Competencies:

• Relationship Management Skills
• Communication Proficiency
• Financial Analysis
• Negotiation Skills
• Organization Skills
• Teamwork Orientation
• Multi-Tasking

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage a respecter l’equite en matiere d’emploi. Notre objectif est d’offrir un milieu de travail diversifie, inclusif et exempt d’obstacles. Si vous etes une personne handicapee et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’acceder a toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel a canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.