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Data Analytics Manager – Remote
*Analytical Problem Solver: Analyze data to track baseline and pilot impact along with ad-hoc analyses as needed
*Stakeholder Coordinator: Coordinates with data stakeholders to gather the data required for analysis
*Engaged Communicator: Communicates analysis results in terms of business insights and leverages them for team decisions
*People Leader: Provides structure, coaching, and professional development to junior team members
Ideal candidates will be excited to learn new techniques for understanding and improving the resident experience while leveraging their experience to measure and track the impact of the team.
JOB DESCRIPTION
- Determine team data needs and works with technology / data stakeholders to gather required data
- Design pilot measurement plans and works with technology teams to ensure data flows are established
- Analyze operational and survey data to determine journey metric baselines and impact
- Present synthesized insights and impact analysis to the journey team and relevant leaders within the business
- Synthesize existing data for team ideation and prioritization sessions and leverage with team in solution design
- Partners with operations leaders to communicate the insights and recommendations based on data
- Contribute to building measurement and analytics expertise, tools, and processes in-house to enable high-quality analytics across the data team members
- Supervises and manages data analysts on other customer experience teams including interviewing, hiring, training, developing and managing their performance
Knowledge, Skills, Abilities:
- Academic background in a quantitative field (e. g., Analytics, Applied Mathematics, Economics, Statistics)
- Proficient in data manipulation including the programming skills required to manage large data sets
- Experience understanding, processing, analyzing, visualizing, and communicating complex data sets
- Experience with visualization tools, such as PowerBI
- Experience or interest in Machine Learning methods (e.g., classification, prediction, regression)
- Experience designing statistically valid experiments to test and prove hypotheses
- Experience or interest in Agile product development, design thinking
#LIDNI
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.