Daily Move Coordinator

Job Title

Daily Move Coordinator

Job Description Summary

The role of the Move Coordinator is to assist the Space Planning and Management team with the planning and implementation of relocations, logistic moves, furniture reconfigurations and IT systems. This role is highly interactive with the client site population. A strong customer service focus and desire to provide direct assistance to the client population is required.

Job Description

ESSENTIAL JOB DUTIES (7-10 with highest % time spent listed first):

• Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures

• Serves as client single-point-of-contact for day-to-day moves, adds, and changes, and project execution related to move management

• Receives all requests for user moves and oversees scheduling, execution and vendor management

• Provide superior customer service and customer support for day to day activities and questions as well as project support for large moves

• Supports the maintenance of a central database housing property floor plans, space configurations, furniture layouts, etc.

• Manages work orders / requests received in CAFM system (Tririga)

• Ensures vendor compliance with building standards and policies, maintains as-built files and other documentation, maintains information in database system including furniture and move documentation

• Obtains quotes and generates RFQs required for completion of MAC and simple projects

• Issues work orders for approved projects to contractors, supervises furniture and related equipment moves, receives and verifies invoices for payment

• Produces regular reports and administers customer satisfaction surveys in compliance with established contractual performance indicators

• Performs other related duties as required or requested

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor’s Degree preferred

  • Specify preferred major: Project Management

WORK EXPERIENCE:

• 1-3 years of related work experience in project or technology coordination preferred

• Specialized knowledge / skills:

  • Strong knowledge of move process and furniture systems

  • Experience with database work order or CAFM system

  • Experience in AutoCAD/AutoCAD Lt 2010 or later versions

  • Ability to develop excellent client relations, client management, and consultation skills

  • Superior oral and written communication skills

  • Software competency in Google Sheets, Slides, and Docs

  • Software competency in Smartsheets or similar project management-style programs

  • Client and customer service focused with strong organizational, technology and communication skills

PHYSICAL DEMANDS/ENVIRONMENTAL WORK CONDITIONS:

• May involve periods of standing, such as operating at a copier/fax/scanner.

• Regularly required to talk, hear, and use hands and fingers to write and type.

• Ability to speak clearly so others can understand you.

• Ability to read and understand information and ideas presented orally and in writing.

• Ability to communicate information and ideas in writing and orally so others will understand.

• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

COVID-19 REQUIREMENTS

This position requires that the employee perform services for a customer at a customer facility. The customer mandates that all service providers entering its facility be fully vaccinated against COVID-19. In light of the customer’s requirement, C&W will require each individual to be fully vaccinated for COVID-19 prior to commencing employment in this position, except to the extent that applicable law requires a reasonable accommodation for the individual (and to the extent that such accommodation does not impose an undue hardship on C&W).

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.