Found Records
Apply today, Get Hired Right Away!
All the job Post type Taxonoly list, when someone select any of them, redirect them to this url https://www.apartmentcareers.com/jobs/?s=sdsdsd&post_type=job_listing&search_location&posted_before=14-days () and pass the vraibale like that so that the search works. (We need this sidebar looks like on this page https://www.apartmentcareers.com/jobs/?search_keywords=&search_location=&post_type=job_listing )
Customer Care Specialist
This position is responsible for the main phone line and email inboxes for our department. In addition, this position is responsible for accepting payments from outstanding balances from residents after they move out of an apartment home. Additional responsibilities may also include partnering directly with communities on various issues, as well as reviewing resident and/or collection files for proper documentation and verifying all documentation is accurate and complete to ensure compliance with all applicable laws and departmental policies/guidelines.
JOB DESCRIPTION
1. Receives inbound calls, emails and voicemails from residents and communities. Makes outbound calls and emails to former resident(s) with outstanding balances and collects payments and directs calls when disputing.
2. Responds promptly to former resident(s) inquiries according to level of urgency and properly records detail of actions taken.
3. Verifies accuracy of charges on move out balance, research inconsistencies, and makes any necessary corrections per the lease agreement.
4. Maintains accuracy of resident personal demographic and confidential information (e. g., names, addresses, DOB, social security numbers, etc.); ensures compliance with any/all applicable contract terms, company policies and/or state/federal laws.
5. Communicates and coordinates with other internal departments as necessary.
6. Completes projects, tasks, assignments, and other work that is unique to the department, follows departmental policies and procedures, and meet standards, metrics, and other benchmarks used within the department for evaluating performance and results.
#LI-DNI
The hourly range for this position is $18.00 – $22.00
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Robust Benefits Offered for Full-time Team Members:
Medical, Dental, Vision, Life
401(k) with Company Match (eligibility required)
Short-term & Long-term Disability
Critical Illness/Accident/Hospital Indemnity Plans
Employee Assistance Program
Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Other Company Job ( Exclude the current job id from the loop) We will loop the job_list post tyle for the meta filed company name.
Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.