Curriculum Design Associate

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Curriculum Design Associate

Skills & Experience Required:

  • Demonstrated ability to read, write, and communicate effectively when presenting to content requestors and developing content
  • High-level proficiency in creating digital curriculum
  • Demonstrated proficiency in e-learning design principles and associated authoring tools (ie Articulate Storyline Software, Captivate, SnagIt, PowerPoint 2010, etc. ) Lead question-and-answer and other discussions, manage conflict and disagreement, and bring closure to project-related design and work sessions.
  • Knowledge and experience in real estate or property management preferred, or ability to learn business processes quickly in order to develop fact-based procedures, instructions, and training materials
  • Employment history that demonstrates the application and usage of an education or training background sufficient to design and provide educational information and training classes to staff and management in operations, management and technology
  • Bachelor’s or master’s in education, communications, business systems, computer science, or related field and/or equivalent work experience in a similar role
Supports the execution of the Company’s property management software platform by designing, developing, and implementing training curriculum that drives software acclimation and enhanced customer satisfaction thereby
improving team member performance.

JOB DESCRIPTION

  • Participates in establishing the annual goals and objectives for online curriculum programs, projects, and initiatives that align with the overall IT business plan and the Company’s strategy and philosophy related to team member education, development, performance, and retention
  • Monitors, researches, recommends and incorporates emerging trends in online training and e-learning course curriculum design
  • Creates and delivers digital content using various publishing software that includes but is not limited to TechSmith Camtasia and Vyond.
  • Reviews, makes recommendations for, and updates existing program materials to reflect changes in the Company’s business practices and industry trends and recommends implementation approaches that ensure that updated programs integrate into the curriculum
  • Ensures effective communication with content requestors and leads discussions around intent and effectiveness of both the requested and proposed design and messaging
  • Oversees the administration of Greystar’s Learning Management System (LMS) by managing and communicating with on-line training partners and service providers as needed, assisting in the resolution of systems or user-related issues and problems
  • Facilitates in the selection of third-party training partners by researching proposed vendors, contractors, and service providers, arranging demonstrations and pilots, evaluating products and services, and conducting tests to determine appropriateness to the Company’s online curriculum and needs
  • Provides customer service by responding to requests for training, recommending internal training solutions, addressing and resolving issues, concerns, and problems logged via the Helpdesk. 9. Provides custom reports and ad hoc analysis as required by various internal business groups related to training performance

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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