Critical Systems Manager

Job Title

Critical Systems Manager

Job Description Summary

This role uses advanced skills to oversee and manage preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: UPS systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, CMMS Work Tickets, and Change management.

Job Description

• Development and implementation of specifications, bidding documents, plans and procedures covering mechanical engineering, maintenance operations and project oversight.
• Administration of service subcontracts and on-site evaluation of quality levels and competitive costs.
• Controlling and overseeing the utilization of maintenance and operations personnel across facility lines to assure optimum use of resources as peak workload, absenteeism or special needs occur.
• Preparation and submittal of budget recommendations and the exercise of control over operating expenditures.
• Continued evaluation of all phases of property operations in order to enhance the efficiency of the operation and to maximize cost effectiveness.
• Selection, supervision, development, and training of all subordinate engineering and maintenance personnel.
• Inspection and assurance to see that all vacant spaces are maintained in a clean and occupant ready condition.
• Assisting in maintaining liaison between internal departments and client.
• Development and implementation of proactive programs to track, analyze and reduce maintenance requests in order to provide a higher level of service to client.
• Development of annual operational plans tied to the facility business plans including individual quarterly goals and objectives approved by the Senior Property Manager and the client.
• Reviewing and approving plans and procedures for handling complaints or requests from facility tenants or occupants.
• Regularly and systematically analyze and appraise the effectiveness of operations under his/her control; ensuring that policies are observed and that prompt corrective action is taken as needed.
• Supervising and training all facility employees in proper safety procedures.
• Recommending capital improvement programs for the project and implement all mechanical, electrical and elevator capital expenses approved by owner.

IMPORTANT EXPERIENCE

• A minimum of 4 years of work experience in a data center or tenant services capacity
• Data Center Operations: Previous experience working in data center environments, understanding of data center protocols and standards.
• Electrical Systems: Hands-on experience with UPS systems, generators, and electrical distribution systems.
• Mechanical Systems: Experience with chillers, HVAC systems, and other cooling solutions common in data centers.
• Building Management Systems (BMS): Familiarity with BMS interfaces, troubleshooting, and optimization.
• Ticketing and Change Management Systems: Proficiency in using CMMS (Computerized Maintenance Management System) tools and change management protocols.
• Safety: Familiarity with safety protocols, especially those concerning electrical systems.
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS
* Working knowledge of lease terms, the reconciliation process for Common Area Maintenance, insurance, and real estate taxes
* Proficient in understanding management agreements and contract language
* Working knowledge of computer software programs and base building systems
* Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
* Demonstrated ability to exercise good judgment
* Excellent interpersonal skills
* Ability to work a flexible schedule as needed, including but not limited to overnight travel, on call after hours and weekends
WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $127,500.00 – $150,000.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.